At a Glance
- Tasks: Lead quality assurance in children's social care and drive practice improvements.
- Company: Swindon Borough Council, committed to high-quality social work.
- Benefits: Competitive hourly rate, supportive team environment, and professional development opportunities.
- Other info: Flexible working with 3 days in the office and a focus on team wellbeing.
- Why this job: Make a real difference in the lives of children and families while enhancing your leadership skills.
- Qualifications: Experience in social work and strong leadership abilities required.
The predicted salary is between 47.67 - 47.67 £ per hour.
Job location: Civic Campus, Euclid Street, Swindon, SN1 2JG United Kingdom
Hours per week: 37
Start date: Immediate start
Salary: £47.67 per hour
We are looking for a Service Manager in Quality Assurance. The role is to lead and oversee quality assurance activity within children’s social care including our monthly practice audits, thematic audits, identifying key learning and facilitating forums for closing the loop to ensure that learning is applied to practice. The role will also be key in supporting preparation for Ofsted inspection and monitoring visits. In addition, this role will add capacity for driving forward practice improvements needed within the broader Quality Assurance service.
Job Purpose:
- To deliver and improve services for children, young people and their families through the provision of high-quality social work interventions, and effective partnership working with all those involved with the child.
- To lead and direct a team of professional social workers and other staff, together with support staff, to provide services to children, young people and their families requiring support and/or intervention.
- Services to be delivered in accordance with legislation, Corporate and Directorate policies and allocated budgetary limits.
- To be a champion of Social Work values and delivering interventions that work to keep children safe and, where possible and achievable, within their own family or extended networks.
- Accountable for the team’s overall performance, the Team Manager will support and promote our focus on quality assurance, value the importance of co-production and seek out the voice of the person in all aspects of service delivery.
- The Team Manager will ensure delivery against key team and service performance targets, support the efficiency agenda and embed processes to ensure teams are well led and high performing.
- Responsible for the Team’s wellbeing, the Team Manager will ensure everyone receives effective and regular reflective supervision, the team’s absence and recruitment requirements are well managed and everyone is provided with the right support, challenge and learning opportunities to remain competent in their role.
As an innovative and reflective leader, you will be able to demonstrate:
- a strong value base that informs your work with individuals, carers, families and partner organisations
- a relentless commitment to quality and to be able to talk about what good practice 'looks like'
- a capacity for honest reflection and openness to learning
- Ability to establish professional, effective working relationships with a range of partners/colleagues, individuals, families and their carers.
Service Manager (Higher) in Swindon employer: Career Choices Dewis Gyrfa Ltd
Swindon Borough Council is an exceptional employer, offering a supportive work culture that prioritises the wellbeing and professional development of its staff. As a Service Manager in Quality Assurance, you will have the opportunity to lead impactful initiatives that directly improve the lives of children and families in the community, all while benefiting from a collaborative environment and flexible working arrangements. With a commitment to quality and innovation, this role provides a meaningful career path within a dedicated team focused on making a difference.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager (Higher) in Swindon
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Career Choices Dewis Gyrfa Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Career Choices Dewis Gyrfa Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Career Choices Dewis Gyrfa Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Career Choices Dewis Gyrfa Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager (Higher) in Swindon
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Career Choices Dewis Gyrfa Ltd:Before hitting send, make sure to tailor your application specifically to Career Choices Dewis Gyrfa Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
