At a Glance
- Tasks: Support HR processes and enhance colleague experiences throughout their journey.
- Company: Swindon Borough Council, committed to a supportive work environment.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Other info: Collaborative culture with opportunities for continuous improvement and learning.
- Why this job: Join a dynamic team and make a real difference in people's work lives.
- Qualifications: Experience in HR administration and strong communication skills required.
The predicted salary is between 16.62 - 16.62 £ per hour.
Job Category: Human Resources
Hours per week: 37
Location: Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council
Pay: £16.62 per hour
2-3 days in the office; Wednesday is a mandatory day onsite.
Purpose: Provide administrative and transactional HR support across the entire employee lifecycle, including Learning & Development, HR Administration, and Resourcing. Ensure accurate data processing and timely responses to queries in line with policy and legislation.
Key responsibilities and accountabilities:
- Develop a wide understanding of the HR & OD Function and the end-to-end colleague journey, including policies, terms and conditions, practices and procedures.
- Deliver accurate and timely HR administration across all colleague lifecycle processes.
- Ensure all query responses and processing meet legislation, policy, procedure and SLA requirements.
- Process, maintain and store data and records, ensuring data integrity and GDPR compliance.
- Assist with recruitment and onboarding administration.
- Triage and risk assess queries, signposting and escalating where required.
- Contribute to continuous improvement initiatives within HR processes including developing FAQs on all areas allowing for consistency of advice.
- Feed ideas, observations and suggestions for improvements when they become apparent.
- Work with other areas across the HR & OD function and the wider Council to deliver organisational objectives.
- Share expertise and skills with others in the team.
Supplementary: Support with any ad hoc projects as required by the business.
Professional HR colleagues, colleagues and managers across the organisation.
Decision making: Be confident in giving accurate and timely responses on a range of HR queries. Works within established policies and procedures. Escalates complex issues to the Colleague Experience Lead. Manage a varied workload and demonstrate an ability to prioritise and meet regular deadlines.
Knowledge and Experience:
- Experience in HR administration or similar support role.
- Understanding of HR policies, procedures, and employment legislation.
- Proficiency in HR systems and Microsoft Office applications.
- Strong attention to detail.
- Good communicator and able to build and develop relationships with internal and external customers.
- Able to work constructively as part of a team, understanding and supporting others.
- Able to handle sensitive information and maintain confidentiality.
- Quick learner able to easily adapt to changing processes.
Colleague Experience Administrator in Swindon employer: Career Choices Dewis Gyrfa Ltd
Swindon Borough Council is an exceptional employer that prioritises the growth and well-being of its employees. With a supportive work culture that encourages collaboration and continuous improvement, the Colleague Experience Administrator role offers opportunities for professional development within a dynamic HR environment. Located in the heart of Swindon, employees benefit from a flexible working arrangement, competitive pay, and a commitment to maintaining a healthy work-life balance.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Colleague Experience Administrator in Swindon
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace Colleague Experience Administrator in Swindon
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Career Choices Dewis Gyrfa Ltd. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Career Choices Dewis Gyrfa Ltd and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
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Align with Company Culture:Make sure your application speaks to Career Choices Dewis Gyrfa Ltd's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Career Choices Dewis Gyrfa Ltd.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Career Choices Dewis Gyrfa Ltd will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Career Choices Dewis Gyrfa Ltd and how you would contribute to adapting HR strategies.
