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- Tasks: Join our team to provide essential cashiering services and support at Great Western Hospital.
- Company: Great Western Hospitals NHS Foundation Trust, committed to excellent customer service.
- Benefits: Full-time role with a supportive team and opportunities for professional growth.
- Why this job: Make a difference in healthcare while developing valuable skills in finance and administration.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Be part of a dynamic environment that values teamwork and integrity.
The predicted salary is between 28800 - 43200 £ per year.
An exciting opportunity has arisen for a full time Cashier based in the Cashiers Office at Great Western Hospital. The position will form part of a small team who support each other with the provision of Cashiering Services and other key administrative and financial support to our colleagues, patients and carers. We strive to ensure our knowledge is up to date to provide excellent Customer Service at all times. The role involves communicating with all stakeholders face to face, electronically and by telephone.
To Support the Team in the performing, training and monitoring of cashiering functions carried out throughout all sites of the Great Western Hospitals NHS Foundation Trust including design and implementation of processes, ensuring compliance with the Trust Standard Financial Instructions, Scheme of Delegation, Department Of Health Hospital Travel Scheme and Trust/Cashiering procedures, providing support, training and on-going advice to employees at all levels to resolve/respond to their enquiries.
To Support the Team in the processing of Charitable Funds income, administration and reconciliation of the bank account. To Support the Overseas Visitors & Cashiers Manager with the administration of Overseas Patients. Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are. We will expect your values and behaviours to reflect the STAR Values of the organisation:
- Dealing with customers at the Cashier’s office in relation to paying in income, issuing Petty cash, Overseas Visitors and general enquiries.
- Reconciling and updating systems with income received at GWH and at various sites within the Community.
- Monitor cashiering/banking activities carried out throughout the Great Western Hospitals NHS Foundation Trust sites to ensure they comply with the Trust cashiering processes/procedures, SFIs and Scheme of Delegation and that appropriate processes are followed by external providers of cash collection service.
- Issue, reconciliation and updating systems with Petty Cash transactions in line with Trust policy and procedures at GWH and various Trust sites.
- Administration of Overseas Visitors processes and procedures including invoicing and debt chasing of appropriate patients identified by the Trust, ensure processes comply with current guidance and regulation.
- Deal with queries from both patients and various agencies including DOH and Border Agency.
- Providing backup to the Overseas & Cashier Manager as appropriate and covering key tasks of the role in their absence.
- Updating of procedures relating to the Cashier’s service and Overseas Visitors as required.
- Archiving of documentation efficiently in accordance with the Trust guidelines.
- To liaise with Shared Business Services to ensure the integrity of the Trust’s cashiering processes regarding receipting issues and unallocated cash and Overseas Debt.
- Processing HC5 travel claims and ensuring that appropriate payments are made.
- To process payment requests and manual payments in the absence of the Assistant Financial Accountant.
Cashier | Great Western Hospitals NHS Foundation Trust in Swindon employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier | Great Western Hospitals NHS Foundation Trust in Swindon
✨Tip Number 1
Get to know the STAR values of the Great Western Hospitals NHS Trust. When you’re chatting with them, weave these values into your conversation. It shows you’re not just about the job, but you genuinely align with their mission.
✨Tip Number 2
Practice your customer service skills! Since the role involves dealing with various stakeholders, think of scenarios where you might need to handle queries or complaints. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates directly from us, making your job search smoother.
We think you need these skills to ace Cashier | Great Western Hospitals NHS Foundation Trust in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cashier role. Highlight any relevant experience in cashiering or customer service, and don’t forget to mention your ability to work in a team. We want to see how you can fit into our STAR values!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with the responsibilities listed. We love seeing genuine enthusiasm for the position.
Showcase Your Communication Skills: Since the role involves dealing with customers and various stakeholders, make sure to highlight your communication skills in your application. Whether it's face-to-face or over the phone, we want to know you can handle it all!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your STAR Values
Before the interview, make sure you understand the STAR values of the Great Western Hospitals NHS Foundation Trust. Think about how your own values align with theirs and prepare examples that demonstrate this alignment. This will show that you're not just a fit for the role, but also for the organisation's culture.
✨Brush Up on Cashiering Procedures
Familiarise yourself with the cashiering processes and procedures mentioned in the job description. Be ready to discuss how you would ensure compliance with financial instructions and how you can contribute to the team’s efficiency. Showing that you have done your homework will impress the interviewers.
✨Practice Customer Service Scenarios
Since the role involves dealing with customers face-to-face and over the phone, practice common customer service scenarios. Think about how you would handle difficult situations or queries from patients and agencies. This will help you convey your problem-solving skills and commitment to excellent service during the interview.
✨Prepare Questions for Your Interviewers
Have a few thoughtful questions ready to ask your interviewers. This could be about the team dynamics, training opportunities, or how success is measured in the role. Asking questions shows your genuine interest in the position and helps you determine if it's the right fit for you.
