At a Glance
- Tasks: Handle calls and emails, log queries, and monitor systems during out-of-hours shifts.
- Company: Join a blue light service organisation dedicated to critical facilities support.
- Benefits: 40 hours per week with a 4 on/4 off rotational pattern and training provided.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference in a vital service while developing your customer service skills.
- Qualifications: Resilience, accuracy, and a calm professional telephone manner required.
The predicted salary is between 29080 - 32240 £ per year.
Career Choices Dewis Gyrfa Ltd in Swindon is seeking a Customer Service Helpdesk Advisor to join a blue light service organisation.
You will handle calls and emails, log queries in the CAFM system, and monitor the BMS during out-of-hours shifts.
The role offers 40 hours per week (32 post-training) with a 4 on/4 off rotational pattern covering 24/7.
You will require resilience, accuracy, and a calm professional telephone manner, with training provided and a closing date of 27/07/2026.
#J-18808-Ljbffr
24/7 Helpdesk Operator — Critical Facilities Support in Swindon employer: Career Choices Dewis Gyrfa Ltd
Career Choices Dewis Gyrfa Ltd is an exceptional employer that champions innovation and strategic growth within a collaborative environment. Employees benefit from a strong focus on professional development, competitive remuneration, and the opportunity to make a significant impact in the European market. With a commitment to fostering high-value partnerships, this role offers a unique chance to thrive in a dynamic and supportive workplace.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
