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- Tasks: Coordinate mental health services and lead teams to create supportive environments.
- Company: Established housing association dedicated to improving lives in the community.
- Benefits: 28 days annual leave, free DBS, healthcare cash plan, and career progression.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in mental health services and strong communication skills required.
- Other info: Join a diverse team that values kindness, trust, and innovation.
The predicted salary is between 22700 - 30600 £ per year.
We are looking for a passionate and motivated Service Coordinator to join our mental health supported living services in the Swansea area. This rewarding role is perfect for someone who is values‑driven, empathetic, proactive, and committed to improving the lives of others. As a Service Coordinator, you’ll help ensure high‑quality, psychologically informed support is delivered to individuals in our services, while working closely with our teams to create positive, safe and thriving environments.
About The Role
As a Service Coordinator, you will play a key role in the coordination of supported living services for adults with mental health needs. You will:
- Provide leadership through supervision, staff development, and people management.
- Promote a culture that reflects kindness, trust, innovation and accountability.
- Contribute to rotas, risk assessments, recruitment, training and health & safety.
- Ensure services meet and exceed requirements.
About You
You will be enthusiastic, compassionate and committed to delivering high‑quality support. You bring:
- Experience working within mental health services (supported living desirable).
- Empathy, excellent communication, and strong interpersonal skills.
- A proactive, positive attitude and the ability to lead others.
- IT proficiency and confidence using organisational systems.
We strive to be a diverse and inclusive organisation, a place where we can all be ourselves. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organisation stronger. We want you to live our values through your attitude and behaviours towards colleagues, tenants, and stakeholders. It is essential that you champion and demonstrate these Values in all you do:
- Kind
- Trusting
- Accountable
- Innovative
Why Join Us?
- 28 days annual leave (excluding Bank Holidays), rising to 33 with long service
- Free DBS
- Free Healthcare Cash Plan
- 24/7 Employee Assistance Programme
- Eligibility for Blue Light Card
- Fully funded training & career progression
- Life Assurance - 3x salary
- Pension scheme with up to 8% organisation match
- Enhanced sickness and maternity/paternity pay
If you’re ready to take on a meaningful and fulfilling opportunity as a Service Coordinator, apply today and help us create supportive, thriving communities. Please feel welcome to contact Joanne Richards, Team Manager on Joanne.richardscaredig.co.uk who will be happy to answer any questions you may have about this role.
Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.
About Us
We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services including the development of new homes to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire. We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.
Service Coordinator in Swansea employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for your interview by researching the organisation and its values. Be ready to discuss how your experience aligns with their mission of kindness, trust, and innovation. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and support in mental health services. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in the community.
We think you need these skills to ace Service Coordinator in Swansea
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your values align with ours, especially your commitment to improving the lives of others.
Tailor Your CV: Make sure your CV highlights relevant experience in mental health services. We love seeing how your past roles have prepared you for this position, so don’t hold back on those transferable skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find all the details you need about the role there.
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your Values
Before the interview, take some time to reflect on the values that resonate with you, especially kindness, trust, accountability, and innovation. Be ready to share examples of how you've demonstrated these values in your previous roles, as this will show your alignment with the company's mission.
✨Showcase Your Empathy
As a Service Coordinator, empathy is key. Prepare to discuss specific situations where you've supported individuals with mental health needs. Highlight your communication skills and how you've built trusting relationships with clients and colleagues alike.
✨Demonstrate Leadership Skills
Think about times when you've taken the lead or coordinated a team. Be prepared to talk about your experience in staff development, supervision, and how you've contributed to creating a positive environment. This will illustrate your capability to fulfil the leadership aspect of the role.
✨Be Proactive and Positive
During the interview, maintain a proactive attitude. Share instances where you've taken initiative to improve services or processes. A positive outlook can be contagious, and it’s essential for fostering a thriving environment for both staff and service users.
