At a Glance
- Tasks: Create amazing experiences for customers and keep our store vibrant and welcoming.
- Company: Join Card Factory, the UK's leading retailer of greetings cards and gifts.
- Benefits: Enjoy a 15% discount, flexible shifts, and access to wellness support.
- Other info: Great career prospects and opportunities for training in a fast-paced environment.
- Why this job: Be part of a fun team and make every shopping trip special for our customers.
- Qualifications: No experience needed, just bring your friendly attitude and willingness to learn.
The predicted salary is between 10 - 12 £ per hour.
Location: Swansea
Contracted Hours Available: 4
Do you take pride in creating great experiences for others and enjoy working in an environment where no two days are the same? We’re on the lookout for enthusiastic, friendly, and celebration-loving people to join our team as Sales Assistants. Our stores are places of celebration, creativity, and connection—every day of the year. As things get busier, we’re looking for extra hands and friendly faces to help keep everything running smoothly. If you enjoy being part of a vibrant, welcoming environment, we’d love to have you on the team.
Role Responsibility
What You’ll Be Getting Up To:
- Put our customers at the heart of everything you do—it’s our promise to them.
- Make every shopper feel welcomed, wowed, and won over—that’s the Card Factory way.
- Serve at the tills with a smile, making sure everyone finds what they came in for (and maybe a little extra).
- Keep our shelves stocked and looking fabulous.
- Recommend our amazing range of gifts, wrap, and more—we’re so much more than cards.
The Ideal Candidate
No retail experience needed, you’ll be working with a friendly team and receive full training. What matters most is that you’re friendly, approachable, comfortable on your feet (it gets busy, but it’s all part of the fun) and ready to help. If you’re flexible with your time, we may even offer shifts across nearby stores if you’re up for it.
Package Description
About the Company: Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension 15%
- Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme—access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.
Sales Assistant in Swansea employer: Career Choices Dewis Gyrfa Ltd
At Card Factory, we pride ourselves on fostering a vibrant and welcoming work culture where every day is an opportunity for celebration and creativity. As a Sales Assistant in Swansea, you'll enjoy comprehensive training, flexible shifts, and a range of benefits including a generous colleague discount, financial wellbeing support, and access to growth opportunities through our Retail Management Apprenticeship Programmes. Join us to be part of a team that values your contributions and offers a rewarding environment for personal and professional development.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Swansea
✨Tip Number 1
Get to know the company! Before your interview, check out Card Factory's website and social media. Understanding their values and products will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Sales Assistant, you'll be interacting with customers all day. Role-play with a friend or family member to get comfortable with greeting customers and making them feel welcome.
✨Tip Number 3
Be ready to showcase your flexibility! Since the job may involve shifts across nearby stores, highlight your willingness to adapt and take on different roles during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're tech-savvy and ready to embrace the omni-channel approach Card Factory is aiming for.
We think you need these skills to ace Sales Assistant in Swansea
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for creating great experiences shine through in your application. We want to see that you're excited about the role and ready to bring a friendly vibe to our team!
Tailor Your Application:Make sure to customise your application to reflect the qualities we’re looking for, like being approachable and flexible. Highlight any relevant experiences, even if they’re not retail-related, that showcase your people skills.
Keep It Simple and Clear:We appreciate straightforward applications! Use clear language and structure your application well so it’s easy for us to read. Remember, we’re looking for genuine personalities, so let yours come through!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Company
Before your interview, take some time to research Card Factory. Understand their values, mission, and what makes them unique in the retail space. This will help you connect your answers to their culture and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a Sales Assistant, being friendly and approachable is key. During the interview, let your personality shine through! Share examples of how you've created great experiences for others, even if it's from previous non-retail roles. They want to see your passion for customer service.
✨Prepare for Common Questions
Think about common interview questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Prepare your answers in advance, focusing on your ability to stay calm under pressure and your commitment to making customers feel valued.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your interest in the role and the company. Ask about team dynamics, training opportunities, or what a typical day looks like for a Sales Assistant. This shows you're keen to learn more and be part of the team.