At a Glance
- Tasks: Support the Branch Manager and ensure smooth daily operations at our Swansea branch.
- Company: Join Huws Gray, a trusted name in home improvement and building supplies.
- Benefits: Enjoy 23 days holiday, performance bonuses, discounts, and training opportunities.
- Other info: Flexible working options available; we value diversity and inclusion.
- Why this job: Be part of a supportive team and make a real impact in your community.
- Qualifications: Customer-facing experience and a positive attitude are key; training provided.
The predicted salary is between 30000 - 40000 £ per year.
Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating and that success is built on the dedication of our people.
We’re now looking for an Assistant Branch Manager to join the team at our Swansea branch. This is a key operational role, supporting the Branch Manager and helping ensure the branch runs safely, smoothly, and to a high standard every day.
What you’ll be doing:
- Supporting the Branch Manager in the day-to-day running of the branch
- Acting as the main point of contact and leading the branch when the Branch Manager is away
- Leading by example to deliver high standards of customer service
- Making sure branch procedures, systems, and ways of working are followed
- Being a visible role model for health, safety, and compliance
- Supporting, coaching, and motivating colleagues
- Helping build strong customer relationships and resolving issues professionally
- Taking practical action to support branch performance, efficiency, and profitability
What you’ll bring:
- You don’t need to tick every box if you’ve got the right attitude and are ready to step up, we want to hear from you.
- Experience in a customer-facing, operational, or sales environment
- Confidence to support and lead a team on a day-to-day basis
- A hands-on approach and a strong focus on standards and safety
- Good communication skills and the ability to stay calm under pressure
- A willingness to support others and take responsibility when needed
- Previous experience in a builders’ merchant or a supervisory role is an advantage, but it’s not essential we’ll support you with the training you need to succeed.
Flexible working
We’re happy to explore flexible working options. Feel free to talk to us about this during the interview process. While we may not be able to meet every request, we’ll always listen with an open mind and there’s no judgement in asking.
What’s in it for you:
We believe great work should be recognised and rewarded. You can expect:
- 23 days’ holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We’re proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road, or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Proud member of the Disability Confident employer scheme.
Assistant Branch Manager in Swansea employer: Career Choices Dewis Gyrfa Ltd
At Huws Gray, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values the contributions of every team member. Our Swansea branch provides ample opportunities for personal and professional growth, with comprehensive training programmes and a commitment to recognising and rewarding hard work through competitive benefits like a company bonus scheme and generous holiday allowance. Join us to be part of a dedicated team that not only serves local communities but also fosters a positive environment where your skills can thrive.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Assistant Branch Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Huws Gray and understand their values and operations. Think about how your experience aligns with their needs, especially in customer service and team leadership. We want to see that you’re genuinely interested in being part of the team.
✨Tip Number 3
Show off your skills! If you get the chance, bring examples of how you've led teams or improved customer service in previous roles. We love seeing candidates who can demonstrate their hands-on approach and commitment to high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Huws Gray and ready to take that next step in your career.
We think you need these skills to ace Assistant Branch Manager in Swansea
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining Huws Gray and contributing to our team.
Tailor Your CV:Make sure your CV is tailored to the Assistant Branch Manager role. Highlight any relevant experience in customer service or team leadership, and don’t forget to mention your hands-on approach to work!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Huws Gray and its various brands. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll need to demonstrate your ability to lead and support a team. Prepare examples from your past experiences where you've successfully motivated colleagues or resolved conflicts. This will highlight your readiness for the role and your hands-on approach.
✨Emphasise Customer Service Excellence
Huws Gray places a strong emphasis on customer service. Be ready to discuss how you've delivered high standards of service in previous roles. Think of specific instances where you went above and beyond to meet customer needs, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the branch's operations, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the branch's success.
