At a Glance
- Tasks: Lead and enhance mental health and wellbeing services for students at the University.
- Company: Join the University of Greater Manchester, a supportive and inclusive environment.
- Benefits: Competitive salary, generous leave, pension scheme, and professional development opportunities.
- Other info: Collaborative culture with excellent career progression and commitment to equality.
- Why this job: Make a real impact on student wellbeing and shape innovative support services.
- Qualifications: Experience in managing mental health services and a relevant degree required.
The predicted salary is between 50253 - 58226 £ per year.
The University of Greater Manchester is seeking an experienced and motivated professional to join our Student Services & Experience team as Student Mental Health & Wellbeing Manager. This is a key role responsible for leading and developing high-quality, responsive mental health, wellbeing, and disability & inclusion services that enable students to thrive academically and personally. You will play a central role in shaping inclusive, evidence-informed provision that meets the needs of an increasingly diverse student population.
The Role
Reporting to the Head of Student Support and Wellbeing, you will provide both managerial and operational leadership for a fast-paced, multidisciplinary service, overseeing the Student Mental Health & Wellbeing Service and Disability & Inclusion Service. You will lead a team delivering a range of interventions, ensuring students receive timely, appropriate, and high-quality support, while maintaining strong governance, safeguarding, and compliance standards. This role requires the ability to balance service demand, waiting times, and risk, while driving continuous improvement and innovation in delivery.
Key Responsibilities
- Lead and manage the Student Mental Health & Wellbeing and Disability & Inclusion Services, ensuring accessible, responsive, and high-quality provision.
- Provide direction and operational oversight of mental health, wellbeing, and disability support services.
- Ensure services are aligned with the University’s Student Mental Health & Wellbeing Strategy and Access and Participation Plan.
- Manage service demand and student throughput, including waiting lists, triage, and onward referrals to appropriate services.
- Act as Deputy Safeguarding Officer, supporting safeguarding referrals, risk management, and Prevent responsibilities.
- Lead on crisis response, including students at risk, mental health emergencies, and post-incident support.
- Use data and insight to monitor performance, evaluate impact, and inform service development and continuous improvement.
- Maintain professional standards and governance, ensuring staff work within recognised clinical and ethical frameworks.
- Build strong relationships across the University and externally, contributing to multi-agency and sector partnerships.
- Lead on innovation in service delivery, including digital tools, systems, and new models of support.
About You
You will be a skilled and compassionate leader with experience of managing mental health, wellbeing, and disability & inclusion services in Higher Education or a related educational setting. You will demonstrate:
- Significant experience of managing student-facing or comparable services, including multidisciplinary teams.
- Strong knowledge of mental health, safeguarding, disability & inclusion, and relevant legislation.
- Experience of managing clinical risk, complex cases, and service demand in a high-pressure environment.
- Ability to lead service development and drive continuous improvement, using data and insight to inform decision-making.
- Excellent interpersonal and influencing skills, with the ability to work collaboratively across professional and academic services.
- A strong commitment to inclusion, equality, and culturally responsive practice.
- A relevant degree is essential, alongside a professional qualification in counselling, mental health, or equivalent experience (postgraduate qualification or accreditation desirable).
Why Join Us?
At the University of Greater Manchester, we are committed to creating a supportive and inclusive environment where all students can succeed. We offer:
- The opportunity to lead and shape impactful student support services.
- A collaborative and forward-thinking working environment.
- Opportunities for professional development and career progression.
- A comprehensive benefits package, including generous annual leave and pension scheme.
This role is subject to an enhanced DBS check.
Equality and Inclusion
The University of Greater Manchester is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. Successful applicants will be required to prove their right to work in the UK prior to the commencement of their employment.
Student Mental Health and Wellbeing Manager employer: Career Choices Dewis Gyrfa Ltd
The University of Greater Manchester is an exceptional employer, dedicated to fostering a supportive and inclusive environment for both staff and students. As a Student Mental Health and Wellbeing Manager, you will have the opportunity to lead impactful services that directly contribute to student success, while benefiting from a collaborative work culture, professional development opportunities, and a comprehensive benefits package, all within a vibrant university setting.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Mental Health and Wellbeing Manager
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at Career Choices Dewis Gyrfa Ltd. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Career Choices Dewis Gyrfa Ltd.
We think you need these skills to ace Student Mental Health and Wellbeing Manager
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Career Choices Dewis Gyrfa Ltd:Take some time to research Career Choices Dewis Gyrfa Ltd and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Career Choices Dewis Gyrfa Ltd's values and approach.
