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For Companies At a Glance
- Tasks: Lead operations, plan moves, and ensure top-notch service delivery.
- Company: Join Pickfords, a legendary British brand with over 350 years of excellence.
- Benefits: Enjoy a competitive salary, pension, health perks, and paid volunteer time.
- Why this job: Be part of a dynamic team driving quality and growth in logistics.
- Qualifications: Strong problem-solving and communication skills; transport management qualification is a plus.
- Other info: Exciting career growth opportunities in a fast-paced environment.
The predicted salary is between 35000 - 40000 £ per year.
About this job
Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years. Our operational teams are at the front and center of our service delivery, and we have an exciting opportunity at our Trafford Park office for an Operations Manager to help us drive quality and growth. Working with the Group Manager and our operational teams, you’ll be closely involved in planning moves and allocating resources to ensure the best possible service delivery to our customers every time.
Responsibilities
- Planning the workload effectively to ensure the best use of operational resources.
- Assisting the Branch Manager with HR duties such as recruiting, selecting, scheduling, and counselling employees.
- Promoting high morale, best practice and communicating the company’s operating and safety policies.
- Resolving customer service issues.
- Assisting with financial forecasts, annual budgets, analysing variance and initiating corrective actions.
- Ensuring operational policies and procedures are rigorously observed.
- Reviewing and approving operational invoices and forwarding them to payment.
- Ensuring 100% compliance with transport legislation and regulations.
Qualifications and requirements
You’ll need excellent problem solving, people and communication skills, as well as the ability to make tough decisions in a timely manner. If you have a Transport Management CPC qualification then great; if not, with our fully funded help and support, we will expect you to pass this qualification within 12 months of joining. Ideally, you’ll have experience in a fast moving logistics environment, but more importantly, you’ll share our passion for excellence and believe that you can be part of our future. Living within easy commutable distance from Trafford Park is essential. This role is challenging but varied, and there is great satisfaction to be had too.
We offer a competitive salary and benefits and the opportunity to build a career with the country’s leading mover. If you have what it takes and are ready for this new challenge please apply.
Job Types: Full-time, Permanent
Benefits: Company pension; Cycle to work scheme; Free flu jabs; Free parking; Health & wellbeing programme; Paid volunteer time; Referral programme
Work Location: In person
Operations Manager in Stretford employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Stretford
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and operations field, especially those who work at Pickfords or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations management. Think about how you’d handle specific scenarios, like resolving customer service issues or planning workloads. We want you to shine!
✨Tip Number 3
Show your passion for excellence! During interviews, share examples of how you've driven quality and growth in previous roles. This will demonstrate that you’re not just looking for a job, but you’re genuinely excited about contributing to Pickfords.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Pickfords and ready to take on the challenge.
We think you need these skills to ace Operations Manager in Stretford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in logistics and any relevant qualifications, like the Transport Management CPC, even if you're planning to get it later. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Pickfords and how your background aligns with our mission of moving excellence. Keep it engaging and personal – we love to see your personality come through!
Showcase Problem-Solving Skills: In your application, be sure to highlight specific examples where you've successfully solved problems or improved processes in previous roles. We’re looking for someone who can make tough decisions and drive quality, so show us what you've got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Pickfords!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Operations Inside Out
Before the interview, make sure you understand the logistics and operational processes that Pickfords employs. Familiarise yourself with their service delivery model and think about how your experience aligns with their needs. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Problem-Solving Skills
As an Operations Manager, you'll need to tackle various challenges. Prepare examples from your past experiences where you've successfully resolved issues or improved processes. Be ready to discuss how you can apply these skills to enhance service delivery at Pickfords.
✨Communicate Your People Skills
Highlight your ability to manage teams and promote high morale. Think of specific instances where you've motivated staff or handled HR duties effectively. This will show that you can foster a positive work environment, which is crucial for this role.
✨Understand Compliance and Regulations
Brush up on transport legislation and operational policies relevant to the logistics industry. Being able to discuss compliance confidently will demonstrate your readiness to ensure that Pickfords adheres to all necessary regulations, which is a key part of the job.
