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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring customers leave happy and motivated.
- Company: Join Card Factory, the UK's top retailer for greetings cards and gifts.
- Benefits: Enjoy discounts, financial support, and career development opportunities.
- Why this job: Be at the heart of a fun environment while growing your leadership skills.
- Qualifications: Energetic leaders with a passion for teamwork and customer service.
- Other info: Exciting prospects in a fast-paced retail setting.
The predicted salary is between 28800 - 43200 £ per year.
Location: Stourport-On-Severn, Worcestershire, DY13 8BJ
Pay: Contract Type: Permanent
Hours: Disability Confident: No
Closing Date: 28/02/2026
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
Role Responsibility
You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
The Ideal Candidate
What we’re looking for:
- Good leadership skills people want to follow—positive, proactive, and full of energy.
- You’re curious by nature, always learning, and eager to see the bigger picture.
- You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
- Step up, stay flexible, and set the tone by getting things done.
- You’re fair, open to feedback, and thoughtful in how you make decisions.
- You genuinely care about people, support growth, and help create a positive team vibe.
Package Description
About the Company: Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension 15%
- Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: vacanciescardfactory.co.uk (we do not accept CVs/Applications via email). We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
Team Leader in Stourport-on-Severn employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Stourport-on-Severn
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the vibe they’re looking for and show that you’re genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve motivated a team or solved a problem. Be ready to share these examples during your interview to demonstrate your skills and fit for the Team Leader role.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows you’re engaged and curious. Ask about team dynamics, store initiatives, or how they support employee growth—this can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the omni-channel approach we’re aiming for at Card Factory.
We think you need these skills to ace Team Leader in Stourport-on-Severn
Some tips for your application 🫡
Show Your Energy: When you're writing your application, let your personality shine through! We want to see that friendly and upbeat vibe you bring to the table. Use positive language and share examples of how you've motivated a team or created great customer experiences.
Be Specific About Your Leadership Skills: We’re looking for someone with good leadership skills, so make sure to highlight your experience in this area. Share specific examples of how you've led a team, supported growth, and created an inclusive environment where everyone feels they belong.
Keep It Professional Yet Personal: While we love a bit of personality, remember to keep it professional too. Tailor your application to reflect the role and the company culture. Show us that you understand what it means to be part of the Card Factory family!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated a team or resolved conflicts in the past. This will show that you can lead by example and create a positive environment.
✨Emphasise Customer Experience
Since this role is all about creating great customer experiences, be prepared to discuss how you would ensure every customer leaves happy. Think of instances where you've gone above and beyond for customers and be ready to share those stories.
✨Be Energetic and Upbeat
The job description highlights the need for someone who brings energy and positivity. Make sure your enthusiasm shines through during the interview. A positive attitude can be contagious, and it’s something they’ll be looking for in a potential Team Leader.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your curiosity and eagerness to learn more about the company culture and team dynamics. Questions about how they support team growth or their vision for the store can really impress.
