At a Glance
- Tasks: Manage vehicle rentals, assist customers, and coordinate collections and deliveries.
- Company: Join a leading vehicle rental specialist with a strong family-run heritage.
- Benefits: Enjoy discounted rentals, free parking, and a competitive salary.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in the motor industry.
- Qualifications: Customer service or admin experience preferred; communication skills are key.
The predicted salary is between 29500 - 29500 £ per year.
As one of the leading vehicle rental specialists in the UK, there has never been a more exciting time to join our team of customer-focused professionals. With an expanding national network of locations and a fleet size of over 10,000 vehicles, our success is carried squarely on the shoulders of the people we employ. A subsidiary of the family‑run CEM Day Motor Group, Day's Rental was established in 1956 and is proud to uphold the principles and high standards embedded throughout the Group. Award-winning service, delivered by great people and made possible by the investment and trust we place in all our workforce, makes Day's Rental a great place to build a career in the motor industry.
Benefits
- Discounted staff rental scheme
- Free staff parking
Qualifications
- Previous experience in the vehicle rental sector is desirable, but not essential
- Applications welcomed from candidates with customer service or administrative experience
- Excellent communication skills (face-to-face, written, and telephone)
- Ability to work independently and as part of a team
- Full UK driving licence held for a minimum of 12 months
- Eligible to work in the UK
Responsibilities
- Report to the Branch Rental Manager and work as part of a team
- Deal with customer enquiries
- Allocate vehicles and coordinate collections and deliveries
- Support the branch in achieving profit and performance targets
- Help ensure the branch operates safely, efficiently and cost-effectively
Data will be handled in line with GDPR.
Vehicle Rental Hire Administrator in Stornoway employer: Career Choices Dewis Gyrfa Ltd
At Day's Rental, we pride ourselves on being a family-run business that values our employees as the cornerstone of our success. With a commitment to award-winning service and a supportive work culture, we offer excellent benefits such as a discounted staff rental scheme and free parking, alongside ample opportunities for career growth within the expanding vehicle rental sector. Join us in Newport and be part of a team that is dedicated to delivering exceptional customer experiences while fostering a collaborative and rewarding environment.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Rental Hire Administrator in Stornoway
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Career Choices Dewis Gyrfa Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Career Choices Dewis Gyrfa Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Vehicle Rental Hire Administrator in Stornoway
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Career Choices Dewis Gyrfa Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Career Choices Dewis Gyrfa Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Career Choices Dewis Gyrfa Ltd!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
