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- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer passionate about customer satisfaction.
- Benefits: 22 days holiday, discounts, training, and career growth opportunities.
- Why this job: Kickstart your career in retail with hands-on experience and support.
- Qualifications: A friendly attitude and commitment to great customer service.
- Other info: Flexible hours and a chance to progress within the company.
The predicted salary is between 11 - 14 ÂŁ per hour.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re not just looking for what you can bring to us today – we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you’re after a fast‑paced role with an employee‑focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands‑on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
- Be Proactive: You’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
What you’ll bring:
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
What you’ll get:
- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare + Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
About Toolstation: We’re one of the UK’s fastest‑growing multi‑channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self‑builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply: Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply.
Equal Opportunity Statement: Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Assistant employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Toolstation. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of Toolstation, think about how you can make customers feel welcome. Role-play common scenarios with friends or family to get comfortable with chatting and helping out.
✨Tip Number 3
Be ready to showcase your flexibility! Toolstation values reliability and adaptability, so be prepared to discuss times when you've gone above and beyond for a team or customer. Share those stories to highlight your commitment!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're serious about joining the Toolstation family. Don’t miss out on this opportunity to kickstart your career!
We think you need these skills to ace Store Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your warm and friendly personality shine through! We want to see the real you, so don’t be afraid to show us how you can connect with customers and create a positive atmosphere in the store.
Highlight Your Reliability: Make sure to mention your reliability and commitment. We’re looking for someone who can be there when we need them, so share any experiences that demonstrate your dependability and flexibility in previous roles or situations.
Emphasise Your Willingness to Learn: No retail experience? No worries! In your application, express your eagerness to learn and grow with us. We value hard work and a positive attitude over experience, so let us know how you’re ready to roll up your sleeves and get stuck in!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website at www.toolstationjobs.com. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Store Assistant does at Toolstation. Familiarise yourself with the tasks mentioned in the job description, like handling deliveries and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Personality
Toolstation values a warm and friendly personality, so let yours shine during the interview! Be enthusiastic and approachable, and don’t hesitate to share examples of how you've provided great service in the past, even if it’s from a different context. They want to see that you can connect with customers!
✨Demonstrate Reliability and Flexibility
Since the role requires early starts and late finishes, be prepared to discuss your availability. Highlight any previous experiences where you’ve shown reliability and flexibility, whether in work or personal commitments. This will reassure them that you’re ready to meet their needs.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about opportunities for growth within the company or how they support new employees in learning the ropes. This shows that you’re not just looking for a job, but are genuinely interested in building a career with Toolstation.
