Sustainability Manager in Stoke-on-Trent

Sustainability Manager Contract: Sustainability Location: Stoke, ST1 5PZ

hybrid working, with a mix of home working, client site visits and office attendance as required. Hours of work: 40. Contract Type: Permanent. We are seeking a Sustainability Manager to ensure environmental and social sustainability commitments are delivered effectively across the contract. This role focuses on driving performance, meeting client expectations, and embedding sustainability into day-to-day operations.

Key Responsibilities

• Lead and manage sustainability activities in line with client needs, industry standards, and legal requirements.
• Track and report performance across carbon emissions, waste, social value, and other sustainability commitments.
• Analyse sustainability data to demonstrate progress, identify risks and opportunities, and guide improvements.
• Work closely with the client and internal teams to integrate sustainability into daily operations.
• Identify opportunities to align client sustainability goals with wider sustainability strategy.
• Support and train contract teams to understand and deliver sustainability commitments.
• Coordinate sustainability initiatives, including biodiversity, volunteering, waste reduction, and energy efficiency.
• Ensure compliance with changing environmental and social legislation, and promote best practice across teams.

Professional and Personal Competencies/Qualifications

• Experience supporting sustainability within facilities management (FM) environments or Government/Public Sector.
• Understanding of environmental systems, carbon reporting, waste data, and related areas.
• Good knowledge of sustainability topics, legislation, and reporting frameworks.
• Experience of Social Value, TOMs, and the Social Value Model.
• Experience engaging and collaborating with clients.
• Strong capability in data analysis and routine sustainability reporting.
• Full UK driving licence (car allowance provided). Ability to travel regularly to multiple client sites.

Equal Opportunities

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

ISS is a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.