Social Worker in Stoke-on-Trent

£39,152.00 to £41,771.00 per year

Contract Type: Permanent

Hours: Full time

Disability Confident: No

Closing Date: 12/06/2026

About this job

To deliver a high quality, strengths-based approach to statutory social care service, ensuring that adults and their families and carers:

• Are able to seek strengths-based solutions, assess, manage and review their own needs and risks, maximise their own independence and self-direct their responses to deliver agreed outcomes
• Can access personalised care and support to meet their assessed needs and maintain themselves in the community
• Are protected and safeguarded.

Key Duties / Responsibilities

• Ensure that people are fully involved and empowered throughout their contact with the service.
• Ensure that the person is fully understood in order that the most appropriate tailored solutions can be offered.
• Identify and address any system barriers which prevent the people from experiencing the most efficient and effective journey through the service.
• Ensure that people are empowered, connected, independent and have an improved sense of well-being through the provision of outcome focused support.
• Meet with people regularly to discuss their experiences of the service to drive further improvement.

• Work to the teams operating purpose and principles to help individuals live the best lives they can, whilst working within the relevant processes, policies and procedures.
• Fulfil the full range of the services statutory responsibilities with regard to individuals and carers who present with a need for care and support.
• Assist with the allocation of referrals to the appropriate team member based on complexity of need, skills set required and worker capacity; elevate to senior social worker/team manager for action if capacity is not available as required.
• Ensure that individuals are protected from abuse and neglect by undertaking investigations into Adult Safeguarding enquiries and completing written and verbal reports outlining findings/conclusions.
• Where identified as the lead worker, be responsible for ensuring that the service meets what matters to each citizen.
• Undertake work with individuals in situations of high risk or complexity, utilising a range of evidence based social work models and approaches.
• Always seek to optimise the participation of citizens in the assessment and planning of support utilising the Mental Capacity Act where appropriate to support and underpin decision-making.
• Help to develop the strengths and assets of individuals and their networks.
• Act to effectively prevent, reduce or delay the need for care and support prior to longer term support services being put in place.
• Ensure that the individual and/or their representative is fully aware of the financial implications of their care and support arrangements, arranging timely Financial Assessments and inputting service package details onto Care First.
• Maintain electronic and professional records to demonstrate professional accountability and support performance reporting.
• Provide guidance and support to unqualified colleagues, as required and within the remit of your role and experience.

• Utilise the full range of council processes, policies and procedures that relate to the effective, safe and accountable operation of the business.
• Contribute to the use of data to ensure that team resources are used effectively and efficiently.
• Utilise evidence relating to personal and team performance to identify and address areas for development.

• Obtain feedback from citizens on the effectiveness and quality of our service.
• Contribute to the development of local networks and community resources by developing and maintaining effective partnerships with a range of professional, Third sector and citizen partners.
• Contribute to the development of local networks and community resources by identifying resource gaps and seeking opportunities to address these.
• Ensure specialist functions are pulled where appropriate to add value to the individual.
• Contribute to the provision of information and advice to optimise individuals choice and control.
• Contribute to the effective management of patient flow across the local Health and Social Care Economy by ensuring that individuals are tracked through and supported out of hospital settings in a proactive and timely manner; help to ensure that records showing patient status are kept up to date and accurate.

• Demonstrate confident and critical application of professional ethics to decision making, using a legal and human rights framework, and support others to do so.
• Model the social work role, promote social work and decision-making within and outside the organisation.
• Use critical reflective skills in practice and supervision settings to enhance your own practice.
• Promote positive approaches to diversity and identity in your area of responsibility, providing guidance and challenge as required.
• Model and contribute to the development of best practice in use of power and authority within your sphere of influence.
• Provide challenge in situations where power is used inappropriately.
• Model best practice, provide or seek out expert professional social work/legal advice, applying human and civil rights in complex situations where there are competing issues.
• Contribute to policy and practice developments to support service improvement.
• Model and demonstrate professionalism, ensure professional social work standards are maintained throughout your area of responsibility.
• Contribute to a work environment which promotes health, safety and wellbeing of self and others.
• Establish a network of internal and external colleagues from whom to seek advice and support.
• Be able to meet the requirements of the professional regulator.
• Maintain awareness of own professional limitations, knowledge gaps and conflicts of interest, actively seeking to address issues for self and others; escalate issues and concerns to the relevant manager where action is required beyond the remit/level of the Social Worker role.