At a Glance
- Tasks: Provide care and support to children in a residential setting, promoting their growth and independence.
- Company: Join Keys Group, a leading provider of care and education for children and families.
- Benefits: Enjoy competitive pay, annual leave, and professional development opportunities.
- Other info: Flexible shifts, sleep-ins, and a supportive work environment with career advancement.
- Why this job: Make a real difference in young people's lives while building meaningful relationships.
- Qualifications: NVQ/QCF Level 3 in Residential Childcare and a Full UK Driving Licence required.
The predicted salary is between 29900 - 31200 £ per year.
Package Description
JOB ROLE: Senior Support Worker
Children's Residential
LOCATION: Please note, you are required to hold a Full UK Driving License as this role is based in Whitchurch, Shropshire (SY13)
SALARY: £14.45 - £15.05 per hour
HOURS: 39 hours per week (including overnights) £62.64 per sleep-in.
Applications that do not meet these criteria will not be considered:
- NVQ/QCF Level 3 or higher in Residential Childcare
- A Full UK Driving Licence is essential
- Applicants must be at least 21 years of age
About the Role:
In this vital and varied role, you will provide individualised care and support to the children and young people living in our homes. You’ll build trusting relationships, help them feel safe, valued, and understood—while encouraging their growth and independence every step of the way.
Your day-to-day responsibilities will include:
- Supporting children and young people with their emotional, physical, and social needs
- Accompanying them to appointments, school, and fun activities
- Delivering personal care and helping with daily routines
- Supporting with household tasks and maintaining a safe, nurturing environment
- Completing accurate, clear documentation and reports
- Always promoting their wellbeing and safeguarding them
What are we looking for?
- We want people who are naturally caring, flexible and resilient.
- Great communication skills, positive and energetic.
- Ability to remain calm in sometimes challenging situations.
- A positive role model, wanting to spend time to encourage and build relationships.
- Able to share interests with our young people.
- You need to be able to work flexibly in caring for the children. This will include working shifts and sleep-ins with full-time hours being available.
Why join us:
- Annual Leave: Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
- DBS Check Paid: Your Enhanced DBS check is fully covered by Keys Group, along with any required renewals.
- Qualifications & Career Development: Unlock your potential with our support. We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
- At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
- Blue Light Card: At High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee.
- Referral Bonus: Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
- Care First: We care about your well-being and that's why we're pleased to offer our employees an Employee Assistance Program. If you need someone to talk to, the EAP is here for you confidentially and at no cost.
- Circle: Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
- Save for your retirement with a matched contribution of up to 3% from Keys Group.
- Long Service Awards: It's our way of saying a heartfelt thank you for everything you do.
- Cycle to Work Scheme: You could save up to 42% on a brand-new bike and accessories.
- Full Induction & Introductory Programme: Begin your journey with a paid-for comprehensive onboarding to set you up for success.
About Keys Group:
Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.
Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues. As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.
Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 21.
Senior Support Worker - Stoke-on-Trent employer: Career Choices Dewis Gyrfa Ltd
At Keys Group, we are dedicated to creating a supportive and nurturing environment for our employees, offering competitive pay, comprehensive training, and opportunities for professional growth. Our commitment to employee well-being is reflected in our generous annual leave, enhanced DBS checks, and access to exclusive discounts through the Blue Light Card. Join us in Stoke-on-Trent, where you can make a meaningful impact in the lives of children and young people while enjoying a fulfilling career with a company that values your contributions.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker - Stoke-on-Trent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Keys Group. Understand their values and the kind of support they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Senior Support Worker. Highlight your caring nature and ability to build relationships with young people.
✨Tip Number 3
Show your passion! During the interview, share specific examples of how you've supported children or young people in the past. Talk about the impact you've made and how you can bring that same energy to Keys Group.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Senior Support Worker - Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting children and young people shine through. We want to see how much you care about making a difference in their lives!
Tailor Your CV:Make sure your CV highlights your relevant experience and qualifications, especially your NVQ/QCF Level 3 or higher in Residential Childcare. We love seeing how your background aligns with the role!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants can communicate effectively, just like we expect you to do with the children.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you’re familiar with the role of a Senior Support Worker and the specific needs of children in residential care. Brush up on your NVQ/QCF Level 3 knowledge and be ready to discuss how your qualifications apply to the job.
✨Show Your Caring Side
During the interview, highlight your natural caring attitude and resilience. Share examples from your past experiences where you’ve built trusting relationships with young people or handled challenging situations calmly.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the role. Prepare by thinking about how you would support a child with emotional needs or manage a difficult behaviour. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they promote wellbeing among staff. This shows your genuine interest in the role and the organisation.
