At a Glance
- Tasks: Deliver top-notch housing management services and support tenants in need.
- Company: Join a supportive local authority dedicated to community welfare.
- Benefits: Enjoy a competitive salary, flexible working, and great local authority perks.
- Other info: Access to professional development and generous holiday allowances.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Level 2 in Maths and English, plus relevant experience in social housing.
The predicted salary is between 30000 - 40000 £ per year.
Provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council.
Responsibilities
- Tenancy management
- Management of anti‑social behaviour
- Estate management
- Identification of tenancy support, advice and referral to appropriate agencies
- Tenant consultation and participation
- Recovery of rent arrears and maximisation of rental and other income for all council services
Qualifications
- Hold a Level 2 qualification in Maths and English
- Hold a relevant Level 3 qualification or have equivalent knowledge, skills and experience of working in social housing
- Possess detailed knowledge and understanding of Housing Management
- Experience of visiting, interviewing and advising customers
- Ability to deal with stressful and emotional situations
- Self‑motivated and able to work on own initiative
Benefits
- A competitive salary based on your skills, experience and talent
- Hybrid and flexible working options
- Excellent local authority benefits pension scheme
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
- Generous holiday allowance and annual leave purchase scheme
- Cycle to work scheme and other lifestyle benefits including discounts on family days out, travel and retail
Housing Officer in Stoke-on-Trent employer: Career Choices Dewis Gyrfa Ltd
As a Housing Officer with our council, you will be part of a dedicated team committed to providing exceptional housing management services in a supportive and collaborative environment. We offer competitive salaries, flexible working options, and a robust benefits package that includes professional development opportunities and generous holiday allowances, ensuring that you can thrive both personally and professionally. Join us in making a meaningful impact in the community while enjoying a fulfilling career with ample growth potential.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a recommendation.
✨Tip Number 2
Prepare for interviews by researching the council's policies and priorities. Show us that you understand their approach to housing management and how you can contribute to their goals. Tailor your answers to reflect their values!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to tenancy management and dealing with anti-social behaviour. We want you to feel confident and ready to showcase your skills and experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Officer in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the responsibilities of a Housing Officer. We want to see how you can provide efficient and effective housing management services!
Showcase Relevant Experience:Don’t forget to mention any previous experience in social housing or related fields. We love seeing candidates who have dealt with tenancy management or anti-social behaviour, so let us know what you've done!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Housing Management Basics
Make sure you brush up on your knowledge of housing management principles. Understand the key policies and priorities of the council, as well as the specific responsibilities of a Housing Officer. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Real-Life Scenarios
Expect to be asked about how you would handle various situations, such as dealing with anti-social behaviour or advising tenants. Think of examples from your past experience where you've successfully managed similar challenges. This will demonstrate your problem-solving skills and ability to work under pressure.
✨Showcase Your Communication Skills
As a Housing Officer, you'll need to communicate effectively with tenants and other stakeholders. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer about tenant consultation and participation, showing your engagement and interest in the role.
✨Highlight Your Self-Motivation
Since the role requires someone who can work independently, be ready to discuss times when you've taken the initiative in previous jobs. Share examples that illustrate your self-motivation and ability to manage your workload effectively, especially in stressful situations.
