At a Glance
- Tasks: Welcome guests, recommend dishes, and keep the service flowing smoothly.
- Company: Wagamama, a vibrant restaurant focused on creating brilliant experiences.
- Benefits: Bi-weekly pay, free food on shift, and 50% off outside work.
- Other info: Opportunities for growth and a family-friendly policy for new parents.
- Why this job: Join a fun team and make every dining experience special.
- Qualifications: No prior experience needed, just a passion for great service.
The predicted salary is between 12 - 12 £ per hour.
About the Role: Front of house team member | part time at Wagamama, Food is Life. We’re fast paced, full of energy, and big on creating brilliant experiences. No scripts, no awkward service, just warm welcomes, real conversations, and a team that moves together from the first hello to the last bowl cleared. You’ll help make the restaurant feel alive.
The role: as a front‑of‑house team member, you’ll be a big part of what makes every shift special. You’ll welcome guests in, bring the menu to life, and help keep service flowing smoothly from start to finish.
Responsibilities:
- Welcome guests and provide warm service.
- Bring menu to life and recommend dishes.
- Ensure service flow smooth during peak times.
- Maintain high standards of guest satisfaction and teamwork.
- Stay calm, switched on and one step ahead during busy periods.
Benefits:
- Bi‑weekly pay with a share of tips.
- Up to 30% of earnings before payday with Wagestream.
- Free food on shift (yes everything on the menu).
- 50% off outside of work.
- Industry‑leading family‑friendly policy: 26 weeks full pay, 13 weeks half pay for new parents.
- Designed uniform and early access to new menu drops.
- Party, perks and plenty of opportunities to grow with us.
- Pension, holiday, training, discounts, cycle‑to‑work scheme, discounted gym memberships.
- Long service awards apply.
We’re proud to be a disability‑confident employer. 100% of tips go to our teams; actual tips vary by restaurant and are at guests’ discretion and not considered wages.
front of house team member in Stoke-on-Trent employer: Career Choices Dewis Gyrfa Ltd
Wagamama is an exceptional employer that thrives on creating a vibrant and energetic work environment where every team member plays a crucial role in delivering memorable dining experiences. With benefits like bi-weekly pay, generous discounts, and a strong commitment to employee growth through training and family-friendly policies, Wagamama fosters a culture of support and camaraderie, making it an ideal place for those seeking meaningful and rewarding employment in the heart of the restaurant industry.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land front of house team member in Stoke-on-Trent
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Career Choices Dewis Gyrfa Ltd and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace front of house team member in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Career Choices Dewis Gyrfa Ltd that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Career Choices Dewis Gyrfa Ltd.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Career Choices Dewis Gyrfa Ltd get a sense of who you are beyond your experience!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Career Choices Dewis Gyrfa Ltd and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
