At a Glance
- Tasks: Monitor CCTV cameras to ensure safety and assist in crime prevention.
- Company: Join Stoke-on-Trent City Council, a diverse team dedicated to community safety.
- Benefits: Competitive salary, excellent pension scheme, and professional development opportunities.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in CCTV operations and strong communication skills required.
The predicted salary is between 26403 - 28598 £ per year.
Overview
Directorate: Housing, Regeneration and Operations
Section: City Compliance and Security
Location: Steel House
Grade: Level 5
Salary: £26,403 - £28,598 per annum
Hours: Working on a rota basis with a 3-shift pattern (6am–2pm, 2pm–10pm and 10pm–6am). Average 37 hours per week over a 10-week pattern.
The Role
CCTV Operators work as part of a team that monitor cameras across the City on a 24/7/365 basis. The CCTV Control Room monitors cameras and alarms, which at times can be highly intense, demanding and pressurised. The role involves working with partner agencies and internal teams to deliver an effective service to ensure safety and protection for residents, visitors and council assets.
Key Responsibilities
- Monitoring of cameras and alarms proactively to assist in the prevention and detection of crime
- Production of evidence and material to assist in the prosecution of offenders
- Dealing with members of the public via telephone/intercoms
- Using radios and other communication devices to liaise with partner agencies to deter and detect criminal behaviour, contributing to a safer city
- Managing keys and alarm activations and liaising with security personnel
About You
- Good and clear communication skills
- Good observational skills
- Experience of working within the CCTV industry and with video management systems/platforms
- Ability to work unsupervised
- Ability to deal with conflicting demands
What we offer
- A competitive salary based on your skills, experience and talent.
- An excellent local authority pension scheme.
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes.
Pre-Employment Checks
Any offer of employment will be subject to the successful completion of required pre-employment checks, which may include:
- Right to Work in the UK
- Proof of address
- Satisfactory references
- Occupational Health Clearance
- Evidence of professional qualifications or registrations
- DBS check at the appropriate level (if applicable for the role)
The Council will not accept speculative CVs from employment agencies, and no agency terms and conditions will be accepted. Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy, their application will receive priority. If this happens you will be advised accordingly.
Equality, Diversity and Inclusion
We welcome applications from individuals of all backgrounds and experiences. We believe our strength comes from the diversity of our community and want our workforce to reflect that. We are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
CCTV Operator in Stoke-on-Trent employer: Career Choices Dewis Gyrfa Ltd
Stoke-on-Trent City Council is an exceptional employer, offering a supportive and diverse work environment where employees can thrive. As a CCTV Operator, you will benefit from a competitive salary, a robust local authority pension scheme, and ample opportunities for professional development through training and apprenticeship programmes. Our commitment to equality, diversity, and inclusion ensures that all staff feel valued and empowered to contribute to the safety and well-being of our community.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operator in Stoke-on-Trent
✨Join Security Community Events
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We think you need these skills to ace CCTV Operator in Stoke-on-Trent
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Career Choices Dewis Gyrfa Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Career Choices Dewis Gyrfa Ltd.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Career Choices Dewis Gyrfa Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Career Choices Dewis Gyrfa Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Career Choices Dewis Gyrfa Ltd.
