Quality Matron | Pennine Care NHS Foundation Trust in Stockport

The inpatient units are designed to meet the holistic needs of service users/patients and carers, in a working environment conducive to staff development and wellbeing.

Matrons will provide a visible, accessible, and authoritative presence on wards, to whom patients and their families can turn for assistance, advice, and support. Alongside demonstrating a passion for driving up clinical and professional standards, matrons will be responsible for role modelling the trust values.

The post holder will work in collaboration with the clinical, operational, and quality workforce to support the delivery of the inpatient service model, providing leadership to professional and direct care staff in implementing quality standards, leading on quality improvement, and amplifying the voice of the service user and carer throughout service design, planning and delivery. This will be achieved in line with the ten key responsibilities of the role, as set out by NHS England and NHS Improvement.

• To provide professional nurse leadership and leadership to other clinical staff to ensure the delivery of safe, high quality, effective and compassionate patient services within the area of responsibility.
• To demonstrate through personal behaviours, the core values of the Trust, ensuring a professional appearance and maintaining professional standards.
• Communicate wide ranging, highly time sensitive and complex information to a broad range of internal and external audiences.
• To act as an expert resource, providing advice on complex nursing issues in relation to clinical interventions, policies and protocols, service delivery and service development.
• Accountable for monitoring standards of nursing practice by working regularly in clinical areas alongside staff providing patient care, ensuring care is provided to a high standard in line with policies and procedures.
• Responding effectively to any failings and monitoring corrective action with ward managers and heads of quality.
• To take a lead in developing the role of nurses throughout areas of responsibility, acting as a role model and an ambassador for the profession.
• To ensure that appropriate resources are in place to support the delivery of high-quality services within areas of responsibility.
• To ensure a regular physical presence in all areas of responsibility to provide visible leadership.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester: Bury, Oldham, Rochdale, Stockport and Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services.

We’re really proud of our PennineCarePeople and do everything we can to make sure we’re a great place to work. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance.
• Access to Continued Professional Development.
• Involvement in improvement and research activities.
• Health and Wellbeing activities and access to an excellent staff wellbeing service.
• Access to staff discounts across retail, leisure and travel.

Use monitoring systems, data, and processes to provide assurance of patient safety and quality of care across area of responsibility. Analysing complex information and providing detailed reports for the network director of quality, nursing, and AHP and/or head of nursing. Audit and monitor practice to maintain care quality, using methods that provide real time feedback ensuring results are acted upon within their areas of responsibility.

Responsible for the review of efficiency and effectiveness of nursing models and implement new care models to maximise workforce utilisation and patient outcomes. Support the implementation and ongoing application of the patient safety incident response framework. Ensure environmental cleanliness and infection prevention and control compliance is maintained locally and approached as a collective responsibility. Ensure safeguarding covers all people by embedding all safeguarding legislation, policies, and procedures within area of responsibility. Providing professional support in maintaining mental health law and mental capacity act processes. Lead on investigations and complaints, applying duty of candour where applicable.

To appropriately identify and escalate actual and potential risks, ensuring that remedial action is taken promptly where unacceptable risks are identified.