At a Glance
- Tasks: Serve customers with passion, maintain store quality, and support team spirit.
- Company: Join Tesco, a leading retailer committed to inclusivity and community.
- Benefits: Enjoy 20 days holiday, flexible working, and discounts up to £2,000 a year.
- Other info: Great career growth opportunities and access to wellbeing resources.
- Why this job: Be part of a friendly team and make a real difference in customer experiences.
- Qualifications: No specific qualifications needed, just a positive attitude and willingness to learn.
The predicted salary is between 13 - 14 £ per hour.
About the role
Availability Window
- Sun: 13:00 - 17:00
- Mon: 10:00 - 16:00
- Fri: 16:00 - 22:00
- Sat: 10:00 - 18:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Responsibilities:
- Know your customers and serve them with passion and pride; give great natural service.
- Demonstrate passion and knowledge of the products and services within the store.
- Work across the store in our service, picking and replenishment areas where required.
- Apply the training received to work safely, effectively and serve customers brilliantly.
- Make decisions that serve customers, delivering routines in store that meet their needs at the right time.
- Take part in seasonal, community and charity events to create an inclusive atmosphere.
- Be knowledgeable about store performance, understand your part in driving service and sales, reducing waste and shrink, and delivering profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Live our values, make everyone feel welcome and always follow policies.
- Accept deliveries into the store when required.
- Maintain a positive, friendly attitude, greet customers with a smile and deliver great service.
- Build rapport with customers so they leave with a great shopping experience.
- Take initiative and make decisions that are right for customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create team spirit and celebrate success.
- Be on time, well presented and ready to be a brand ambassador.
Benefits:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard and an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Uniform provided and policies to support you for all of life’s moments, big and small.
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
Proud member of the Disability Confident employer scheme.
Tesco Colleague - Stafford Extra employer: Career Choices Dewis Gyrfa Ltd
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values every colleague's contribution. With flexible working options, competitive pay starting at £13.28 per hour, and a range of benefits including generous holiday entitlement and wellbeing services, we ensure our team members feel valued and empowered to grow. Join us in Stafford Extra, where you can make a real difference in the community while enjoying a fulfilling career with opportunities for personal and professional development.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Stafford Extra
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Career Choices Dewis Gyrfa Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Career Choices Dewis Gyrfa Ltd!
We think you need these skills to ace Tesco Colleague - Stafford Extra
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Career Choices Dewis Gyrfa Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Career Choices Dewis Gyrfa Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Career Choices Dewis Gyrfa Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
