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- Tasks: Support adults affected by domestic abuse through risk assessments and safety planning.
- Company: A dedicated charity organisation focused on making a difference.
- Benefits: Competitive benefits package, full training, and a commitment to diversity.
- Why this job: Make a real impact in people's lives while developing essential skills.
- Qualifications: Strong communication, resilience, and empathy; no prior experience needed.
- Other info: Join a supportive team in a meaningful role with growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A charity organization in the United Kingdom is seeking a Triage and Early Intervention Officer. In this role, you will provide support to adults who have experienced domestic abuse via telephone, conducting risk assessments and safety planning.
Strong communication skills, resilience, and empathy are essential, though previous call centre experience is not mandatory as full training will be provided.
This position offers a competitive benefits package and is committed to promoting diversity and inclusion in the workplace.
Domestic Abuse Triage & Safety Specialist in Stafford employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Abuse Triage & Safety Specialist in Stafford
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector or those who work with domestic abuse support. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Practice your communication skills! Since this role requires strong communication, try role-playing scenarios with friends or family. It’ll help you feel more confident when discussing sensitive topics during interviews.
✨Tip Number 3
Show your empathy! In your interviews, share personal stories or experiences that highlight your understanding of domestic abuse issues. This will demonstrate your passion for the role and your ability to connect with clients.
✨Tip Number 4
Apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Domestic Abuse Triage & Safety Specialist in Stafford
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to empathise with others. We want to see how you can connect with those who have experienced domestic abuse, so share any relevant experiences or skills that showcase your understanding and compassion.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use simple language to convey your thoughts effectively, making it easy for us to see why you’d be a great fit for the role.
Highlight Communication Skills: Since this role involves supporting individuals over the phone, it's crucial to emphasise your communication skills. Share examples of how you've successfully communicated in challenging situations, as this will show us you're ready for the demands of the job.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us without any hiccups. Plus, it’s a great opportunity to explore more about our organisation and what we stand for!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Familiarise yourself with the key issues surrounding domestic abuse and the role of a Triage and Early Intervention Officer. Understanding the challenges faced by victims and the importance of risk assessments will show your commitment and readiness for the role.
✨Showcase Your Empathy
During the interview, be prepared to discuss scenarios where you've demonstrated empathy and resilience. Use examples from your past experiences, even if they’re not directly related to call centres, to illustrate how you can connect with individuals in distress.
✨Practice Active Listening
Since this role involves supporting individuals over the phone, practice active listening techniques. During mock interviews, focus on summarising what the interviewer says to demonstrate your understanding and ability to engage effectively with clients.
✨Ask Thoughtful Questions
Prepare some insightful questions about the charity’s approach to diversity and inclusion, as well as their training process for new hires. This shows that you’re genuinely interested in the organisation and its values, which is crucial for a role that requires strong interpersonal skills.
