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- Tasks: Conduct tenant visits and handle enquiries to ensure customer satisfaction.
- Company: A social housing company dedicated to community support in St Helens.
- Benefits: £16.00 per hour, mileage reimbursement, and potential for a permanent contract.
- Why this job: Make a difference in the community while gaining valuable customer service experience.
- Qualifications: Essential customer service experience; UK driving licence preferred.
The predicted salary is between 13 - 16 £ per hour.
A social housing company in St Helens is seeking a Customer Liaison Officer for a temporary position with the possibility of a permanent contract. The role involves conducting tenant visits, handling enquiries, and ensuring customer satisfaction during housing work projects.
Ideal candidates will have essential customer service experience and a UK driving licence is preferred. The pay rate is £16.00 per hour, paid via Umbrella, with mileage reimbursement during work hours.
Tenant Liaison & On-Site Support Officer in St Helens employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison & On-Site Support Officer in St Helens
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you show up for an interview, drop in some knowledge about their work – it’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service scenarios. Think about how you’d handle tricky tenant situations or enquiries. We all know that real-life examples can make you stand out, so have a few ready to share!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might give you insider tips or even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar names when we’re reviewing candidates, so make sure you get your name in the mix!
We think you need these skills to ace Tenant Liaison & On-Site Support Officer in St Helens
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Tenant Liaison role and how your past experiences align with what we’re looking for.
Showcase Your Communication Skills: Since this role involves handling enquiries and conducting tenant visits, make sure to demonstrate your strong communication skills in your application. We love candidates who can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Tenant Liaison & On-Site Support Officer. Familiarise yourself with the company’s values and recent projects. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since customer service experience is essential for this role, prepare examples from your past work where you successfully handled enquiries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle tenant visits or difficult situations. Think about potential challenges you might face in the role and how you would address them. This shows your proactive approach and readiness for the job.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. Being punctual demonstrates your reliability, which is crucial for a role that involves working closely with tenants and ensuring their satisfaction.
