Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create a welcoming atmosphere for guests and assist with late arrivals.
- Company: Leading hotel management company in St Helens with a focus on guest experience.
- Benefits: Discounted hotel stays, retail discounts, and access to leisure facilities.
- Why this job: Join a dynamic team and make a difference in guests' night experiences.
- Qualifications: Previous customer service experience and ability to work independently.
- Other info: Perfect for night owls who enjoy hospitality and building relationships.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel management company in St Helens is seeking a Nights Guest Service Assistant to ensure a safe and welcoming experience for guests during night hours. This role involves building relationships with guests, assisting with late arrivals, and maintaining high service standards.
Ideal candidates should have previous customer service experience, be attentive to guest needs, and be comfortable working independently.
Benefits include:
- Discounted hotel stays
- Retail discounts
- Access to leisure facilities
Nights Guest Experience Specialist in St Helens employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Guest Experience Specialist in St Helens
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Nights Guest Experience Specialist role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what it means to create a welcoming experience for guests, especially during those late-night hours. We love candidates who are genuinely interested!
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to assist guests with late arrivals or handle any issues that arise. Being able to demonstrate your problem-solving abilities will impress us during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Nights Guest Experience Specialist in St Helens
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've gone above and beyond for guests in the past, especially during those late-night shifts!
Be Personable: Since this role is all about building relationships with guests, let your personality shine through in your written application. We love seeing a friendly tone that reflects your ability to connect with people.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We appreciate when candidates align their skills and experiences with what we're looking for in a Nights Guest Experience Specialist.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Company
Before your interview, do a bit of research on the hotel management company. Understand their values, mission, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about guest experience, be ready to share specific examples from your previous customer service roles. Think of situations where you went above and beyond for a guest or resolved a tricky issue. This will demonstrate your ability to handle the responsibilities of the Nights Guest Experience Specialist.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a late arrival or a guest complaint. Practise your responses to these scenarios, focusing on how you would ensure a safe and welcoming environment. This shows your problem-solving skills and readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. Inquire about the team culture, what a typical night shift looks like, or how they measure guest satisfaction. This not only shows your interest but also helps you gauge if the company is the right fit for you.
