Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, resolve queries, and ensure satisfaction during housing projects.
- Company: Social housing company focused on community improvement.
- Benefits: Earn £16.00 per hour, with mileage paid and potential for permanent contract.
- Why this job: Make a difference in people's homes while developing your customer service skills.
- Qualifications: Experience in customer liaison or customer service is essential.
- Other info: Opportunity for full-time role after probation with great career prospects.
The predicted salary is between 13 - 16 £ per hour.
Overview
We are hiring for a temp Customer Liaison Officer based in St Helens for a social housing company.
Location: St Helens (WA11)
Sectors: Social Housing
Project Types: Kitchens & bathrooms, roofing, insulation etc
Pay rate: £16.00 per hour
Duration: 3 months temp
Details:
Schemes can consist of kitchens & bathrooms, roofing, EWI etc. Starting ASAP.
Duties:
- Pre-entry visits and surveys
- On-site visits with customers during works
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes to advise them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that tenant may have
- Monitor customer complaints and resolve any potential issues
- Monitor customer satisfaction
Qualifications & Experience:
Customer Liaison/ Customer Service experience is essential.
Benefits:
- Permanent contract after probation period
- Mileage PAID during work hours
- Full-time salary £28,000 to £30,000
How to apply:
Please apply directly to this job ad or for more information please call Sam at Fawkes & Reece on 01204 554 884.
Customer Liaison Officer - Temp to Perm in St Helens employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Liaison Officer - Temp to Perm in St Helens
✨Tip Number 1
Get to know the company! Research their projects and values so you can chat about them during your interview. It shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills. As a Customer Liaison Officer, you'll need to be clear and friendly. Role-play with a mate or in front of the mirror to boost your confidence!
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can give you a recommendation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Liaison Officer - Temp to Perm in St Helens
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Customer Liaison and Customer Service experience. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Liaison Officer role. We love seeing enthusiasm and a personal touch, so let your personality come through.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This helps us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your Stuff
Make sure you understand the role of a Customer Liaison Officer inside out. Familiarise yourself with social housing projects, especially those involving kitchens, bathrooms, and roofing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer queries or complaints. Highlight your ability to resolve issues and maintain customer satisfaction, as this is crucial for the role. We want to see how you can be the main point of contact for tenants.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with an unhappy tenant or managing multiple queries at once. Think through potential scenarios beforehand and have a structured approach ready to demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
