At a Glance
- Tasks: Deliver exceptional customer service and represent a major High Street brand.
- Company: Join M&S, a company that values its people and celebrates individuality.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Diversity is our strength; we celebrate unique talents and backgrounds.
- Why this job: Be part of a passionate team in a fast-paced environment with real career growth.
- Qualifications: Passion for service, great communication skills, and ability to work under pressure.
The predicted salary is between 10 - 12 £ per hour.
We’re looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 12 hours per week. You’ll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people. As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift Patterns Variable shifts.
Key Responsibilities
- Serving customers, ensuring they receive an easy and seamless personalised experience.
- Being knowledgeable about our service and helping customers with natural, engaging service.
- Representing M&S and maintaining a positive brand image.
- Handling cash and operating the cash register.
- Complying with Health and Safety regulations.
Qualifications
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
- Take initiative and make decisions that are right for our customers.
- Be an excellent team player with great communication skills.
- Have a desire to succeed in your role.
- Possess the ability to work under pressure.
- Demonstrate great timekeeping and reliability.
Company Culture & Growth As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Equal Employment Opportunity UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive. Because diversity is our strength.
Retail Assistant - M&S in Smethwick employer: Career Choices Dewis Gyrfa Ltd
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture where individuality is celebrated and employees are recognised for their contributions. As a Retail Assistant, you'll enjoy competitive pay, flexible shift patterns, and ample opportunities for personal and professional growth within one of the UK's leading brands. Join our passionate team in a fast-paced environment that values diversity and empowers you to thrive.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - M&S in Smethwick
✨Tip Number 1
Get to know the brand! M&S is all about exceptional service and quality. Familiarise yourself with their products and values so you can chat confidently with customers and show that you’re genuinely interested in what they offer.
✨Tip Number 2
Practice your people skills! As a Retail Assistant, you'll be the face of the business. Try role-playing customer interactions with friends or family to boost your confidence and ensure you can deliver that friendly, engaging service M&S prides itself on.
✨Tip Number 3
Be ready for anything! Retail can be fast-paced and unpredictable. Think about how you’d handle busy periods or tricky customer situations. Showing that you can keep your cool under pressure will definitely impress during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your passion for customer service and teamwork, and don’t forget to highlight any relevant experience. We want to see how you can contribute to the M&S team!
We think you need these skills to ace Retail Assistant - M&S in Smethwick
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service shine through. We want to see how much you care about delivering an exceptional experience to our customers, so share any relevant experiences that highlight this.
Be Yourself:We value individuality at StudySmarter, so don’t be afraid to let your personality come through in your application. Whether it’s a unique hobby or a fun fact about yourself, we want to know what makes you, you!
Tailor Your Application:Make sure to tailor your application to the Retail Assistant role specifically. Highlight your teamwork skills and any experience you have in fast-paced environments, as these are key to thriving with us at M&S.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with M&S and their values. Understand what exceptional customer service means to them and be ready to share examples of how you've delivered that in the past.
✨Show Your Passion
During the interview, let your enthusiasm for retail and customer service shine through. Talk about why you love helping customers and how you take pride in your work. This will resonate well with the team’s culture.
✨Be a Team Player
Highlight your teamwork skills by sharing experiences where you’ve collaborated effectively with others. M&S values a friendly team environment, so showing that you can contribute positively to a team will set you apart.
✨Prepare for Scenarios
Think about common retail scenarios you might face, like handling difficult customers or busy periods. Prepare responses that demonstrate your ability to stay calm under pressure and make decisions that benefit the customer.
