Internal Sales Executive Apprentice (Virtue Technologies Ltd) in Skelmersdale

About the Company: Virtue Technologies is an education focused IT company with 20 years experience working collaboratively with schools to deliver fit for purpose technology solutions. Founded in 2006, we have gone on to become a leading provider of IT solutions to Primary and Secondary Schools, Multi Academy Trusts, Further Education Colleges and Universities. Building lasting relationships with our customers is at the heart of everything we do, working closely with them to understand their needs and deliver truly bespoke solutions to support them to enhance teaching and learning through the use of IT.

Brief Job Description: Virtue Technologies has a real focus and passion for the Education sector and has been a leading provider of IT solutions to primary and secondary schools, multi-academy trusts and FE colleges since 2006. As part of the Internal Sales Team, you will work alongside field-based Account Managers and the Internal Team to deliver your objectives. Demonstrating Virtue's values, you will build and maintain relationships with internal colleagues, manufacturers, partners and customers.

Duties and responsibilities:

• Desk based account management
• Provide desk-based account management to desk owned accounts.
• Ownership of renewals within this account base with responsibility for successfully upselling and renewing.
• Identify whitespace and opportunity, including generating leads for Field Sales teams through calls and engagement with existing customers.
• Ownership of transactional renewals for field owned accounts where required.
• Updating of contact information for accounts.
• Outbound calling and supporting campaigns with outbound calling as required.
• Contacting of schools/trusts that have previously transacted with Virtue to win business and generate leads.
• General external account manager support as required.
• General support for field salespeople as required, which may include producing quotes and updating the CRM.
• Support all of internal team as needed.

Engagement and relationships:

• Engage with and build relationships with colleagues and external contacts to achieve your objectives.
• Engage with and build relationships with colleagues to achieve their objective.

Values: Demonstrate Virtue’s values in all relationships.

Qualifications: English/Maths as required by apprenticeship.

Skills and Personal Qualities Required:

• Essential: Excellent communicator (verbal and written).
• Resilient and enthusiastic ‘can do’ attitude with a willingness to work hard and to learn.
• Passion for technology and looking to build a career in IT sales.
• Desirable: Understanding of IT services such as cyber security and cloud.
• Previous experience of desk based sales.

Future Prospects: Potential of a permanent role on completion of apprenticeship but not guaranteed.

Other Information: Healthcare plan (after 12 months service), 2 x social events per year paid for by company, charity events paid for by company (e.g. hikes, inflatable assault courses etc.), birthday day off, free tea/coffee, fruit, breakfast (toast, cereal, porridge etc.) at the office, The People’s Pension (subject to eligibility), Glo discounts portal.

Training to be provided: Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales apprenticeship: Masterclass 1 Engaging the Customer, Masterclass 2 Negotiation Skills, Masterclass 3 Becoming the next top seller. Key areas covered are: IT Infrastructures, Data Security, Problem Solving.