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For Companies At a Glance
- Tasks: Provide technical support and assist customers in the pump industry.
- Company: Join a growing team in a stable and supportive environment.
- Benefits: Competitive salary, sick pay, car allowance, and healthcare schemes.
- Why this job: Develop your technical skills while working on diverse projects.
- Qualifications: Experience in engineering or the pump industry preferred.
- Other info: Enjoy a Monday to Friday schedule with early finishes on Fridays.
The predicted salary is between 24000 - 28800 £ per year.
Overview
Location: Shrewsbury, Shropshire
Hours: Monday to Friday, 8:30am - 5:00pm
Salary: £28,000 - £36,000 per annum (depending on experience).
We are currently seeking a permanent Technical Support Engineer to join a growing team within the pump industry.
Responsibilities
- Providing technical assistance to customers and internal teams
- Acting as a key point of contact for customer liaison
- Completion of technical quotations and accurate equipment sizing
- Preparation and completion of technical tenders
- Project management duties, including maintaining accurate project files
- Working with SolidWorks and/or AutoCAD drawings
- Handling technical queries via phone and email
- Supporting general workshop duties as required
- Occasional supervised site visits
- Maintaining a safe and compliant working environment at all times
The Ideal Candidate Will Have
- Experience within the pump industry or a related engineering field (preferred)
- Strong technical understanding and problem-solving skills
- Ability to read and work with technical drawings
- Good communication skills and a customer-focused approach
- Organised, detail-oriented, and capable of managing multiple tasks
- A proactive attitude and willingness to support across departments
What We Offer
- Competitive salary based on experience (£28k-£36k)
- Stable Monday to Friday working hours (early finish Friday)
- Supportive team environment with opportunities to develop technical skills
- Exposure to varied projects across the pump and engineering sector
- Sick pay
- Car allowance
- Holiday pay
- Healthcare and Pension Schemes
Technical Support Engineer in Shrewsbury employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to people in the pump industry or related engineering fields. Attend local meetups or online webinars to connect with potential employers and get your name out there.
✨Tip Number 2
Show off your skills! If you’ve got experience with SolidWorks or AutoCAD, make sure to highlight that in conversations. Bring along examples of your work to showcase your technical understanding during interviews.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common technical queries related to the pump industry. Being able to demonstrate your problem-solving skills will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team. Make sure your application stands out by tailoring it to the role and showing your enthusiasm for the industry.
We think you need these skills to ace Technical Support Engineer in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Support Engineer role. Highlight your experience in the pump industry or related engineering fields, and don’t forget to showcase your technical skills and problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the responsibilities listed in the job description, like handling technical queries or working with SolidWorks.
Show Off Your Communication Skills: Since good communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your customer-focused approach in your written responses.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Pumps
Make sure you brush up on your knowledge of the pump industry. Familiarise yourself with common technical issues and solutions, as well as the specific products the company offers. This will show that you're genuinely interested and prepared to tackle customer queries.
✨Master the Technical Drawings
Since the role involves working with SolidWorks and AutoCAD, practice reading and interpreting technical drawings. Being able to discuss these confidently during the interview will demonstrate your technical understanding and problem-solving skills.
✨Show Off Your Communication Skills
Prepare examples of how you've effectively communicated with customers or team members in the past. Highlight your customer-focused approach and how you’ve resolved technical queries, as this is key for the role.
✨Be Organised and Proactive
Think of instances where you've managed multiple tasks or projects successfully. Share these experiences to illustrate your organisational skills and proactive attitude, which are essential for maintaining accurate project files and supporting various departments.
