At a Glance
- Tasks: Support TB clinics and enhance patient experience through effective communication.
- Company: Join The Shrewsbury and Telford Hospital NHS Trust, a leader in healthcare.
- Benefits: Gain valuable experience in a supportive environment with career development opportunities.
- Other info: Work across multiple sites and enjoy a dynamic, collaborative atmosphere.
- Why this job: Make a real difference in patient care while working with a dedicated team.
- Qualifications: NVQ Level 2 in a care-related subject and experience in healthcare.
The predicted salary is between 23900 - 25600 € per year.
An exciting opportunity for a TB Clinical Support Worker to assist in improving patient safety and the patient experience through continued improvement in the quality of our services.
Key Responsibilities:
- Support CNS with TB clinics.
- Speak with patients about treatment compliance.
- Answer and triage patient telephone messages.
- Review and validate TB service database.
- Work across sites, including The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford.
- Conduct telephone reviews with patients.
- Order consumables as required.
Qualifications:
- NVQ Level 2 in a care‑related subject and experience in an acute healthcare setting.
- Ability to work and communicate effectively within a multidisciplinary team setting.
Work Environment:
The post holder will work under the guidance and direction of the TB specialist nursing team and the lead TB Clinical Nurse Specialist.
Application Deadline:
Advert closes on Monday 11 May 2026.
TB Clinical Support Worker | The Shrewsbury and Telford Hospital NHS Trust employer: Career Choices Dewis Gyrfa Ltd
The Shrewsbury and Telford Hospital NHS Trust is an exceptional employer, offering a supportive work environment where you can make a real difference in patient care as a TB Clinical Support Worker. With a strong focus on employee development and collaboration within a multidisciplinary team, staff are encouraged to grow their skills while contributing to the improvement of healthcare services across both The Royal Shrewsbury Hospital and The Princess Royal Hospital in Telford. Join us for a rewarding career that prioritises patient safety and enhances the overall patient experience.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land TB Clinical Support Worker | The Shrewsbury and Telford Hospital NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Shrewsbury and Telford Hospital NHS Trust on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to TB care and patient support. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Showcase our passion for patient care during the interview. Share personal experiences or stories that highlight our commitment to improving patient safety and experience – it’ll make us stand out!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can leave a lasting impression. And remember, we can always apply through our website for more opportunities!
We think you need these skills to ace TB Clinical Support Worker | The Shrewsbury and Telford Hospital NHS Trust
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in an acute healthcare setting and any relevant qualifications. We want to see how your background aligns with the TB Clinical Support Worker role, so don’t hold back on showcasing your skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving patient safety and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Teamwork Skills:Since this role involves working within a multidisciplinary team, make sure to highlight your ability to communicate effectively and collaborate with others. We’re all about teamwork here at StudySmarter, so let us know how you fit into that picture!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you brush up on TB-related knowledge and the specific responsibilities of a Clinical Support Worker. Familiarise yourself with the latest treatment protocols and patient care strategies, as this will show your commitment to improving patient safety and experience.
✨Show Your Team Spirit
Since you'll be working in a multidisciplinary team, be ready to discuss your experience collaborating with others. Think of examples where you've effectively communicated or supported colleagues in an acute healthcare setting, as this will highlight your ability to fit into their team.
✨Practice Patient Interaction
As part of your role, you'll be speaking with patients about treatment compliance. Prepare for potential questions about how you would handle sensitive conversations or triage patient messages. Role-playing these scenarios can help you feel more confident during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the TB service and how they measure success in patient care. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.
