At a Glance
- Tasks: Communicate with customers about vehicle services and manage repair work efficiently.
- Company: Join a leading Automotive Main Dealership in Shrewsbury.
- Benefits: Earn a competitive salary with uncapped commission and enjoy employee discounts.
- Other info: Enjoy 22 days annual leave, increasing with service, plus birthday off after one year.
- Why this job: Be part of a dynamic team and develop your career in the automotive industry.
- Qualifications: Experience as a Service Advisor and strong customer communication skills required.
The predicted salary is between 28000 - 34000 € per year.
We are currently advertising on behalf of an Automotive Main Dealership, who are recruiting a Service Advisor to assist in their busy Service Department in the Shrewsbury area.
Benefits
- £28,000 basic salary with realistic OTE of £34,000 (uncapped commission)
- Monday to Friday working hours plus Saturday morning rota
- 22 days annual leave, increasing to 25 with length of service
- Birthday off after one year’s service
- Monthly bonus scheme
- Company pension and sick pay scheme
- Employee discounts on vehicles, servicing, and parts
- Referral scheme and access to company discount programmes
- Manufacturer training and genuine career development opportunities
Requirements
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
Duties of a Service Advisor
- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update customers and vehicle records
- Prepare and complete invoices
- Advise customers on estimated costs of repairs and timescales of work due to be completed
- Other ad-hoc duties as the role requires
Service Advisor in Shrewsbury employer: Career Choices Dewis Gyrfa Ltd
Join a thriving Automotive Main Dealership in Shrewsbury, where we prioritise employee satisfaction and growth. With a competitive salary package, generous annual leave, and a supportive work culture that encourages career development through manufacturer training, we offer a rewarding environment for Service Advisors looking to make a meaningful impact. Enjoy additional perks such as employee discounts, a monthly bonus scheme, and the opportunity to work within a dynamic team dedicated to exceptional customer service.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Shrewsbury
✨Tip Number 1
Get to know the company before your interview! Research their values, services, and any recent news. This will help us tailor our conversation and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to chat with customers about their vehicles. We should role-play common scenarios to boost our confidence and ensure we can explain things clearly.
✨Tip Number 3
Prepare some questions for the interviewer. Asking about their service department or training opportunities shows that we're keen on growth and want to contribute positively to their team.
✨Tip Number 4
Don't forget to follow up after the interview! A quick thank-you email can set us apart from other candidates and remind them of our enthusiasm for the role. Plus, it’s a great way to keep the conversation going!
We think you need these skills to ace Service Advisor in Shrewsbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your previous experience aligns with what we’re looking for. Keep it friendly and professional, just like us!
Show Off Your Communication Skills:As a Service Advisor, communication is key. In your application, demonstrate your ability to communicate effectively. Whether it's through your writing style or examples of past interactions, let us know you can connect with customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive service processes and the specific software used in dealerships. Familiarity with common repairs and customer service scenarios will help you answer questions confidently.
✨Showcase Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with customers and colleagues. Practice explaining complex service issues in simple terms, and be ready to demonstrate your customer-focused approach during the interview.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview where you might have to handle a customer query or complaint. Think about how you would upsell services while maintaining a positive customer experience, and be prepared to showcase that skill.
✨Highlight Your Experience
Be ready to discuss your previous experience as a Service Advisor. Use specific examples to illustrate how you've successfully managed customer relationships, upsold services, and handled any challenges that arose in your past roles.
