At a Glance
- Tasks: Support nurses in providing compassionate care to patients in the Emergency Department.
- Company: Join The Shrewsbury and Telford Hospital NHS Trust, a leader in patient care.
- Benefits: Flexible hours, strong commitment to training, and a supportive team environment.
- Other info: Opportunities for personal growth in a dynamic and rewarding healthcare setting.
- Why this job: Make a real difference in patients' lives while gaining valuable healthcare experience.
- Qualifications: Caring attitude, strong communication skills, and ability to work in a team.
The predicted salary is between 23970 - 26483 € per year.
An exciting opportunity has become available to recruit Healthcare Assistants to work within the Emergency Department at The Royal Shrewsbury Hospital. We have both full time and part time positions available.
Key Responsibilities
- This role supports registered nurses in providing safe and caring support to patients.
- It involves helping patients with everyday needs such as washing, eating, drinking and moving safely.
- You will check and record basic health information and report any concerns to a nurse.
- The job includes keeping the ward clean, tidy and well-organised, and helping with basic admin tasks.
- You will work flexibly across different wards and follow all training, policies and safety rules.
- Good communication, kindness and respect for patients and their individual needs are essential.
Qualifications and Attributes
- We are looking for people who are caring and compassionate and who have strong communication and observation skills to deliver excellent patient-focused care in a challenging environment.
- You must have good communication skills and be able to work well as part of a team.
- You must be flexible in your approach as you will be required to work days, nights and weekends to meet the needs of the service.
In return we offer you a strong commitment to teaching and education, whilst working within a friendly and supportive working environment and a team who are committed to providing and maintaining high standards of patient care.
Values
Our Poppy’s Promise Commitment: We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times. We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care. Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding. By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack.
This advert closes on Tuesday 12 May 2026.
Healthcare Assistant - Accident and Emergency | The Shrewsbury and Telford Hospital NHS Trust employer: Career Choices Dewis Gyrfa Ltd
The Shrewsbury and Telford Hospital NHS Trust is an exceptional employer, offering a supportive and compassionate work environment for Healthcare Assistants in the Emergency Department. With a strong commitment to education and professional development, employees benefit from ongoing training opportunities while working alongside a dedicated team that prioritises high standards of patient care. Located in a vibrant community, this role not only allows you to make a meaningful impact on patients' lives but also fosters a culture of respect and teamwork, making it an ideal place for those seeking rewarding employment in healthcare.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Assistant - Accident and Emergency | The Shrewsbury and Telford Hospital NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current or former Healthcare Assistants at The Shrewsbury and Telford Hospital NHS Trust. Ask them about their experiences and any tips they might have for landing the job. Personal connections can give you insights that you won’t find in the job description.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and teamwork. Think about scenarios where you demonstrated compassion and effective communication. We want you to show how you embody the values of kindness and respect that are crucial for this role.
✨Tip Number 3
Dress the part! When you go for your interview, wear something professional but comfortable. You want to make a good impression while also feeling at ease. Remember, first impressions count, especially in a caring environment like healthcare.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and committed to providing excellent patient-focused care.
We think you need these skills to ace Healthcare Assistant - Accident and Emergency | The Shrewsbury and Telford Hospital NHS Trust
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Healthcare Assistant. We want to see how you can bring compassion and effective communication to our team!
Showcase Your Soft Skills:Since this role is all about caring for patients, don’t forget to emphasise your kindness, empathy, and teamwork abilities. We’re looking for those who can connect with patients and colleagues alike, so let that shine through in your application!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your passion for patient care comes across without any fluff. Remember, we want to know why you’re the perfect fit for us!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role
Make sure you understand the key responsibilities of a Healthcare Assistant in the Emergency Department. Familiarise yourself with tasks like supporting nurses, checking health information, and maintaining a clean environment. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Compassion
Since compassion is at the heart of this role, be prepared to share examples of how you've shown kindness and respect in previous experiences. Think about times when you’ve gone the extra mile for someone, whether in a healthcare setting or not, and be ready to discuss these moments.
✨Communicate Clearly
Effective communication is crucial in healthcare. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully, showing that you can communicate well with both patients and colleagues.
✨Be Flexible and Adaptable
This role requires flexibility in working hours and adapting to different wards. Be ready to discuss your availability and willingness to work various shifts. Highlight any past experiences where you successfully adapted to changing situations or environments.
