Communications and Engagement Officer | The Shrewsbury and Telford Hospital NHS Trust

Communications and Engagement Officer | The Shrewsbury and Telford Hospital NHS Trust

Shrewsbury Full-Time 37338 - 44962 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support creative communications and engagement projects for a leading NHS Trust.
  • Company: Join the Shrewsbury and Telford Hospital NHS Trust, dedicated to compassionate care.
  • Benefits: Full-time contract with opportunities for personal growth and impactful work.
  • Other info: Collaborative environment with diverse projects and a focus on compassion.
  • Why this job: Make a difference in healthcare communications while developing your skills.
  • Qualifications: Strong interpersonal skills and creativity are essential.

The predicted salary is between 37338 - 44962 £ per year.

The Communications team provides the full range of corporate internal and external communications, including creative and marketing services, event management, stakeholder and media relations for our Group.

The successful candidate will provide general day-to-day communications and engagement support for the team, including supporting internal and external campaigns and projects that utilise a range of different channels for different audiences. They will be responsible for several individual projects from start to completion. Flexibility, creativity and collaboration skills are a must.

The post holder will be expected to work with internal and external “customers” to understand their requirements, manage their expectations and deliver results in a busy communications service. Collaborating closely with diverse groups and individuals, the ideal candidate will possess excellent interpersonal skills, strong diplomacy, influencing skills and self-confidence.

As part of the team you will be responsible for ensuring that our day-to-day communications activity is delivered on time, to a high quality and with a creative mindset.

  • Provide a high-standard communications service from start to completion for a wide range of internal and external communications to timescales, deadlines and within budgetary requirements under the guidance of the Communications Manager.
  • Ensure that all information from corporate information to news updates and positive messages can easily flow through the organisation.
  • Take a proactive approach to communications and engagement, with regular horizon scanning to help the communications team’s activities have the maximum impact and remain cutting-edge.
  • Support the communications leadership team in plans for external and internal communications, including corporate projects, consultations and promotions, and their subsequent implementation and outcomes.
  • Projects will be wide and varied and include high-level corporate projects, day-to-day communications, online services (intranet, internet and social media) and a variety of other regular and bespoke communications.
  • Take a lead on specific campaigns (both internal and external facing) and produce creative and innovative ideas, including filming and editing video, to deliver the message.
  • Ensuring that the right message is in the right channel at the right time.

Our Poppy’s Promise Commitment: We believe that compassionate care sits at the heart of everything we do. Every member of our team - clinical or non-clinical - plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times. We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding. By joining our team, you are committing to uphold these values - ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

For full duties and responsibilities please refer to the attached document entitled Job Description.

Communications and Engagement Officer | The Shrewsbury and Telford Hospital NHS Trust employer: Career Choices Dewis Gyrfa Ltd

The Shrewsbury and Telford Hospital NHS Trust is an exceptional employer that prioritises compassionate care and effective communication, making it a rewarding place to work. With a strong commitment to employee development, the Trust fosters a collaborative work culture where creativity and flexibility are encouraged, allowing staff to engage in meaningful projects that directly impact patient care. Located in the heart of Shrewsbury, employees benefit from a supportive environment that values dignity, empathy, and respect, ensuring that every team member feels valued and empowered.

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Contact Details:

Career Choices Dewis Gyrfa Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Communications and Engagement Officer | The Shrewsbury and Telford Hospital NHS Trust

Tip Number 1

Network like a pro! Reach out to people in the communications field, especially those at the Shrewsbury and Telford Hospital NHS Trust. A friendly chat can open doors and give you insights that a job description just can't.

Tip Number 2

Show off your creativity! When you get the chance to present yourself, think outside the box. Maybe create a mini portfolio showcasing your best communication projects or campaigns. Let your personality shine through!

Tip Number 3

Prepare for the interview by understanding their values. The Trust emphasises compassion and effective communication, so be ready to share examples of how you've demonstrated these qualities in your past roles.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Communications and Engagement Officer | The Shrewsbury and Telford Hospital NHS Trust

Creative Thinking
Event Management
Stakeholder Engagement
Media Relations
Interpersonal Skills
Diplomacy
Influencing Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Communications and Engagement Officer role. Highlight your relevant experience in communications, creativity, and collaboration, so we can see how you fit right into our team!

Show Off Your Creativity:Since this role requires a creative mindset, don’t hesitate to showcase any innovative projects or campaigns you've worked on. We love seeing unique ideas that demonstrate your ability to engage different audiences!

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, especially in communications, so make sure your key messages shine through without unnecessary fluff.

Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

Know Your Audience

Before the interview, research The Shrewsbury and Telford Hospital NHS Trust. Understand their values, recent projects, and how they engage with their community. This will help you tailor your responses and show that you're genuinely interested in their mission.

Showcase Your Creativity

As a Communications and Engagement Officer, creativity is key. Prepare examples of past campaigns or projects where you used innovative ideas. Be ready to discuss how you can bring fresh perspectives to their communications strategy.

Demonstrate Strong Interpersonal Skills

Highlight your ability to collaborate with diverse groups. Share specific instances where you've successfully managed stakeholder expectations or resolved conflicts. This will illustrate your diplomacy and influencing skills, which are crucial for this role.

Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities in real-world scenarios. Think about how you would handle tight deadlines or unexpected challenges in communications. Practising these responses will help you feel more confident during the interview.