At a Glance
- Tasks: Support the team in delivering efficient facilities management and service improvements.
- Company: Join a diverse and inclusive employer committed to supporting all backgrounds.
- Benefits: Permanent contract with competitive pay and opportunities for professional growth.
- Other info: Great career progression opportunities in a dynamic work environment.
- Why this job: Make a real impact on creating safe and secure working environments.
- Qualifications: Experience in facilities or cleaning services and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Contract – Government. Location: Shrewsbury, SY1 4HD. Hours of work: 40. Contract Type: Permanent.
We are seeking an Assistant Facilities Manager to support the contract management team in the delivery and ongoing development of service solution systems, ensuring services are delivered efficiently, compliantly and to contractual requirements. The role plays a key part in identifying service improvement opportunities and maintaining a healthy, safe and secure working environment across the designated sites.
Key Responsibilities
- Support the contract management team in service delivery, system development, and continuous improvement initiatives.
- Ensure full compliance with Health & Safety legislation and maintain a safe, secure working environment.
- Manage rostering of facility Placemakers, ensuring contractual cover and managing sickness and planned absences.
- Ensure audits, COSHH, H&S documentation, SOPs and related records are completed, reviewed and kept up to date.
- Oversee recruitment, training, supervision and development of frontline Placemakers, including appraisals and succession planning.
- Ensure services are delivered in a commercially responsible manner, maintaining rigorous cost control on labour, materials and consumables.
- Manage customer queries and complaints in line with the customer complaints procedure, ensuring accurate recording and resolution.
- Support contract mobilisations, including TUPE transfers, and work cooperatively with other business sectors and support functions within ISS.
Professional and Personal Competencies / Qualifications
- Experience working with customers and delivering soft services within a facilities or cleaning services environment.
- Proven supervisory and organisational skills, with the ability to work on own initiative while following management guidance.
- Strong understanding of how service outcomes impact successful contract delivery.
- Competent in using Microsoft packages and communicating with different levels of management.
- Ideally experienced in liaising with engineers.
- Full UK driving licence, with the ability to cover sites in Shrewsbury and Mold.
Equal Opportunities
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. ISS is a diverse and inclusive employer. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Contact
For further queries regarding this role, please contact the Resourcing Team by emailing resourcing.teamuk.issworld.com.
Assistant Facilities Manager in Shrewsbury employer: Career Choices Dewis Gyrfa Ltd
As an Assistant Facilities Manager with ISS in Shrewsbury, you will join a diverse and inclusive team dedicated to delivering high-quality service solutions. Our commitment to employee growth is evident through comprehensive training and development opportunities, ensuring you thrive in your role while contributing to a safe and secure working environment. With a strong focus on compliance and continuous improvement, we offer a supportive work culture that values your contributions and promotes a healthy work-life balance.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Facilities Manager in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission and improve service delivery.
✨Tip Number 3
Practice common interview questions related to facilities management. Think about scenarios where you've improved service outcomes or handled customer complaints effectively, and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Assistant Facilities Manager in Shrewsbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Facilities Manager role. Highlight your experience in facilities management and any relevant skills that match the job description. We want to see how you can contribute to our team!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved service delivery or managed teams effectively. This helps us see the impact you've made in previous roles.
Be Clear and Concise:When writing your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, especially when it comes to important details!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to follow your application progress. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of the Assistant Facilities Manager role. Brush up on your knowledge of Health & Safety legislation and service delivery systems. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully managed teams or improved service delivery. Highlight any experience with customer queries and complaints, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Be Yourself
While it’s important to be professional, don’t be afraid to let your personality shine through. The interviewers want to see if you’ll fit into their team culture. Be honest about your experiences and what you can bring to the table.
