At a Glance
- Tasks: Lead operations to deliver justice and manage day-to-day activities across courts.
- Company: Join HM Courts & Tribunals Service, making a real difference in people's lives.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Regular travel across Staffordshire and Shropshire courts with excellent career advancement opportunities.
- Why this job: Be at the forefront of change and improve service delivery in a supportive environment.
- Qualifications: Proven leadership experience in operations and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Our Operations Managers play a crucial role helping to deliver justice and are accountable for day-to-day operations. We are seeking an experienced leader able to motivate remote teams, foster strong relationships with key stakeholders and ensure our services are customer focused and efficient.
Staffordshire and Shropshire sit within HMCTS' West Midlands region and you're responsible for the strategic oversight of Crown and Magistrates' Courts, supporting your Deputy Head of Operations to meet operational needs and deliver regional performance objectives. You will be at the forefront of organisational change, making a real difference in how service is delivered, working in a supportive environment with a focus on continuous improvement.
The post is responsible for the leadership of Crown Court and Magistrates Court operations for Staffordshire and Shropshire, reporting to the Deputy Head of Operations within Crime-West Midlands. You will effectively lead 4 Delivery Managers and teams across Crown and Magistrates jurisdictions to ensure performance is managed in your area to ensure service levels are maintained for service users and the public. Regular travel across all courts sites within Staffordshire and Shropshire will be required as well as regular contact with leadership Judiciary.
Qualifications and Experience- Proven experience in a senior operations or management role, preferably within a complex, multi-stakeholder environment.
- Strong leadership skills with a track record of leading teams through change.
- Excellent communication and influencing skills, with the ability to maintain relationships at all levels.
- Experience in budget management and resource allocation.
If you are ready to take on a challenging and rewarding role apply today. HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice.
Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. The minimum number of hours acceptable for this role would be 32 hours per week over 5 days.
18012 - Operations Manager in Shrewsbury employer: Career Choices Dewis Gyrfa Ltd
HM Courts & Tribunals Service (HMCTS) is an exceptional employer dedicated to delivering justice and making a meaningful impact in people's lives. With a strong focus on employee development, we offer a supportive work culture that embraces flexibility and encourages continuous improvement. Our Operations Managers play a vital role in leading teams through change, with opportunities for professional growth while working across the diverse and dynamic courts of Staffordshire and Shropshire.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land 18012 - Operations Manager in Shrewsbury
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We think you need these skills to ace 18012 - Operations Manager in Shrewsbury
Some tips for your application 🫡
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