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- Tasks: Supervise shop operations and deliver an excellent retail experience for customers.
- Company: Join Age UK, a charity dedicated to supporting older people.
- Benefits: Competitive salary, 25 days annual leave, wellbeing days, and great pension scheme.
- Why this job: Make a real difference while gaining valuable retail experience.
- Qualifications: Customer service experience and ability to handle stock.
- Other info: Flexible working hours with opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
Age UK is recruiting for a Shop Supervisor to join their fantastic team in Barry. Age UK's shops are the face of the charity. On high streets up and down the country, our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. If you want to help us to help others, this might be the job for you.
We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs).
Responsibilities:
- Experience in working in a customer facing role
- Experience of cash handling
- Ability to lift and carry bags of stock up to 10kg's
- The ability to work as part of an effective team
- Be able to lone work when needed
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
- A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
What we offer in return:
- Competitive salary
- 25 days annual leave (pro rata for our part‑time colleagues)
- Bank holidays
- Annual leave purchase scheme
- Wellbeing days – 2 paid days per year (pro rata for our part‑time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme
- Cycle to Work scheme
Shop Supervisor employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor
✨Tip Number 1
Get to know the charity! Research Age UK and understand their mission. When you show genuine interest in what they do, it’ll shine through in your conversations and interviews.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past roles where you’ve gone above and beyond for customers. This will help you stand out as a candidate who truly understands the retail experience.
✨Tip Number 3
Network like a pro! Connect with current or former Age UK employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a difference.
We think you need these skills to ace Shop Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see how much you care about making a difference in the community and supporting older people.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles. We love seeing how your skills align with what we do at Age UK, so don’t hold back on showcasing your retail experience!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for the Shop Supervisor role.
Apply Early!: We’re conducting interviews throughout the advertising process, so don’t wait until the last minute to apply. Get your application in through our website as soon as you can to increase your chances of joining our fantastic team!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know the Charity Inside Out
Before your interview, take some time to research Age UK and its mission. Understand their values and how they support older people. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, you'll be interacting with customers daily. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to create a great shopping experience.
✨Demonstrate Teamwork and Leadership
Think of instances where you've worked as part of a team or taken on leadership roles. Be ready to discuss how you can support the Shop Manager and Assistant Manager, especially in their absence. Highlight your flexibility and willingness to step up when needed.
✨Prepare for Practical Questions
Expect questions about handling stock and cash management. Brush up on your knowledge of stock rotation and how to maintain an organised shop. Being able to discuss these practical aspects confidently will set you apart from other candidates.
