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- Tasks: Lead a team to provide compassionate care for adults with brain injuries and neurological conditions.
- Company: Join Keys Group, a supportive employer dedicated to high-quality care.
- Benefits: Enjoy competitive pay, 5.6 weeks annual leave, and professional development opportunities.
- Why this job: Make a real difference in people's lives while advancing your career in a new care home.
- Qualifications: Experience in care and leadership skills are essential.
- Other info: Dynamic environment with a focus on personal growth and well-being.
The predicted salary is between 13 - 14 £ per hour.
Employer: Accomplish
Location: Gwent, NP19 8FP
Pay: £13.6 to £14.2 per hour, Competitive
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 05/03/2026
About Summer Hill Avenue: We’re thrilled to introduce Summer Hill Avenue, a brand-new residential care home opened in 2025. Nestled in the heart of Newport, Summerhill Lane will provide high-quality accommodation and support for up to 12 adults with Acquired Brain Injuries and Neurological Conditions. As a new service, we are setting the standard for compassionate, personalized care, and creating an environment where residents can thrive, develop, and lead fulfilling lives.
At Summerhill Lane, we believe in a person-centered approach that focuses on each individual’s unique goals and aspirations. We work closely with families, carers, and healthcare professionals to create tailored support plans that foster independence and enhance well-being.
About the Role: As a Senior Support Worker, you’ll play a vital role in establishing a high standard of care, working alongside a dynamic team to support individuals and their families in every aspect of daily life. Your leadership will help us deliver a compassionate, person-centered approach to support. This is an exciting opportunity for an experienced Senior Support Worker to take a leadership role at our brand-new service.
You will be responsible for overseeing the day-to-day care delivery, supporting and mentoring a team of Support Workers, and ensuring each individual receives personalized care that helps them live independently and comfortably.
As a Senior Support Worker, you will be involved in the day-to-day support and routine of the people within the service including:
- Lead by example, delivering hands-on support to residents and ensuring they receive high-quality care tailored to their individual needs.
- Supervise and mentor a team of Support Workers, providing guidance and support as they carry out their duties.
- Take responsibility for assessing and creating care plans in collaboration with residents, families, and healthcare professionals.
- Ensure compliance with care standards and regulations, maintaining the safety and well-being of everyone in the service.
- Develop and implement activities that support residents’ personal development, independence, and emotional well-being.
- Coordinate care needs, including assisting with healthcare appointments, administering medication, and providing personal care where necessary.
- Maintain effective communication with residents, their families, and healthcare teams to ensure a collaborative approach to care.
Benefits and development: Why Join us:
- 5.6 weeks of annual leave inclusive of 8 public holidays.
- DBS Check Paid: Your Enhanced DBS check is fully covered by Keys Group, along with any required renewals.
- Qualifications & Career Development: We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
- Circle: Your hub for wellbeing, engagement and discounts, including access to discounts at high street retailers, days out, gifts, holidays and more via a Blue Light card for Health and Social Care Employees; Nest Pension Scheme with matched contributions up to 3%.
- As a Real Living Wage Employer, we ensure fair pay with enhanced pay scales; £500 Referral Bonus for referring talented individuals who join and complete probation.
- Full Induction & Introductory Programme: Paid-for onboarding to set you up for success.
- Other benefits: Contractual details and policies in line with company standards.
As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience. £500 Referral Bonus: Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
About Keys Group: Keys Group supports over 2,500 individuals across its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.
Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues. As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for.
If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch. Apply now and one of our team will be in touch to discuss how you can begin your rewarding career.
No agencies please. Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18.
Senior Support Worker - Summerhill Avenue (NP19) employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Worker - Summerhill Avenue (NP19)
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know about opportunities at Summerhill Avenue. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills and person-centred care approach. Think of examples from your past experiences that showcase how you’ve made a difference in someone’s life.
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with the hiring team, let them know why you’re excited about working at Summerhill Avenue and how you align with their values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Summerhill Avenue.
We think you need these skills to ace Senior Support Worker - Summerhill Avenue (NP19)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Support Worker role. Highlight any relevant experience in care, leadership, and person-centred approaches to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting individuals with acquired brain injuries and neurological conditions. Share specific examples of how you've made a difference in previous roles.
Showcase Your Leadership Skills: As a Senior Support Worker, you'll be leading a team. Make sure to highlight any past experiences where you've supervised or mentored others. We want to see how you can inspire and guide your colleagues!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Senior Support Worker. Familiarise yourself with person-centred care approaches and how they apply to individuals with acquired brain injuries and neurological conditions. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Leadership Skills
As a Senior Support Worker, you'll be expected to lead and mentor a team. Prepare examples from your past experiences where you've successfully guided others or implemented care plans. Highlight your ability to foster independence and emotional well-being in residents, as this aligns with the values of Summer Hill Avenue.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, and how they measure success in their care delivery. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Emphasise Communication Skills
Effective communication is key in this role. Be ready to discuss how you maintain open lines of communication with residents, families, and healthcare professionals. Share specific instances where your communication skills made a positive impact on care outcomes, as this will resonate well with the interviewers.
