Senior Operations Administrator / Team Leader

Senior Operations Administrator / Team Leader

Full-Time 33000 - 33000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, manage operations, and enhance processes in a fast-paced environment.
  • Company: Join AIRSYS, a global leader in critical environment solutions.
  • Benefits: Earn up to £33,000 plus 25 days holiday and a company pension.
  • Other info: 100% office-based role in Liverpool with excellent career growth opportunities.
  • Why this job: Make a real impact by driving operational efficiency and supporting a growing team.
  • Qualifications: Experience in administration, team leadership, and CRM systems is essential.

The predicted salary is between 33000 - 33000 € per year.

We have an exciting opportunity to join our team at AIRSYS for a Senior Operations Administrator / Team Leader with office administration, CRM systems, team leadership and operations coordination experience to support business operations, reporting, compliance and process improvement within a fast‑paced environment.

Job Overview: We have a fantastic new job opportunity for a Senior Operations Administrator / Team Leader to join a busy and growing operations team in a pivotal role driving business support functions and office management. As a Senior Operations Administrator / Team Leader you will oversee administration, team coordination, CRM systems and operational processes, ensuring efficient workflow, accurate data management, reporting and compliance across the department. The Senior Operations Administrator / Team Leader will play a key role in supporting auditing, health and safety administration, supplier coordination and process improvement, while maintaining strong communication between office and warehouse teams. This is an excellent opportunity for a proactive and organised professional to contribute to operational efficiency, business support services and continuous improvement within a dynamic environment.

About Us: AIRSYS is a global company that specialises in delivering unparalleled solutions for both new and live critical environments, where continuous, uninterrupted operation is essential. Through experience and in‑house expertise, AIRSYS offers extensive knowledge and competence in design and project execution. With an emphasis on cooling and power, combined with our design, commissioning and testing services, AIRSYS ensures solutions are delivered to clients without compromise.

Duties:

  • Team Leadership: Manage, support and develop the office administration team
  • Operational Coordination: Work closely with warehouse operatives to ensure smooth day‑to‑day operations
  • CRM Management: Maintain accurate and up‑to‑date CRM system data and records
  • Quotations Preparation: Prepare and issue customer quotations in a timely manner
  • Order Processing: Process and manage purchase orders and related documentation
  • Warranty Coordination: Handle warranty requests with suppliers and internal stakeholders
  • Reporting: Compile operational, KPI and management reports as required
  • Compliance Management: Oversee supplier PQQs and maintain compliance documentation
  • Audit Support: Assist with internal audits and ISO record keeping
  • Training Administration: Maintain and update the company training matrix
  • Health and Safety Support: Assist with reporting and record keeping
  • Process Improvement: Identify and implement improvements to administrative processes

Candidate Requirements:

  • Previous experience in a senior administration, team leader or office management role
  • Strong organisational, coordination and multitasking skills
  • Experience working with CRM systems and database management
  • Competent in Microsoft Office 365 including Excel, Word and Outlook
  • Excellent communication and stakeholder engagement skills
  • High level of attention to detail and accuracy
  • Ability to manage multiple priorities in a fast‑paced environment
  • Experience supporting compliance, auditing or health and safety processes advantageous
  • Proactive, solution‑focused and collaborative approach

Benefits: Excellent working conditions and benefits, 25 days annual holiday plus Statutory Bank Holidays, Company pension.

Senior Operations Administrator / Team Leader employer: Career Choices Dewis Gyrfa Ltd

At AIRSYS, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in the heart of Liverpool. Our commitment to employee growth is evident through comprehensive training opportunities and a supportive environment where your contributions directly impact operational efficiency. With competitive salaries, generous holiday allowances, and a focus on work-life balance, AIRSYS is the ideal place for proactive professionals seeking meaningful and rewarding careers in a dynamic industry.

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Contact Detail:

Career Choices Dewis Gyrfa Ltd Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Operations Administrator / Team Leader

Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Operations Administrator role. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for interviews by researching AIRSYS and understanding their operations. Familiarise yourself with their CRM systems and operational processes. This will show that you’re genuinely interested and ready to hit the ground running!

Tip Number 3

Practice your answers to common interview questions, especially around team leadership and process improvement. Use the STAR method (Situation, Task, Action, Result) to structure your responses. It’ll help you sound confident and organised!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team at AIRSYS. Good luck!

We think you need these skills to ace Senior Operations Administrator / Team Leader

Office Administration
CRM Systems Management
Team Leadership
Operational Coordination
Data Management
Reporting Skills
Compliance Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your previous roles that align with team leadership, CRM management, and operational coordination. We want to see how you can bring your unique flair to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Senior Operations Administrator / Team Leader role. Share specific examples of your achievements and how they relate to the responsibilities outlined in the job description.

Show Off Your Communication Skills:Since this role involves strong communication between teams, make sure your application showcases your ability to engage with stakeholders effectively. Whether it's through your CV or cover letter, let us see your personality and how you connect with others.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. We can't wait to hear from you!

How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

Know Your Stuff

Make sure you’re familiar with the key responsibilities of a Senior Operations Administrator / Team Leader. Brush up on your knowledge of CRM systems, operational processes, and team leadership. Being able to discuss specific examples from your past experience will show that you’re the right fit for the role.

Showcase Your Organisational Skills

Since this role requires strong organisational and multitasking abilities, prepare to share how you’ve successfully managed multiple priorities in a fast-paced environment. Think of specific situations where your organisational skills made a difference in your previous roles.

Communicate Effectively

Excellent communication is key in this position. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you’ve engaged with stakeholders and maintained strong communication between teams, especially in challenging situations.

Emphasise Process Improvement

The job involves identifying and implementing improvements to administrative processes. Come prepared with examples of how you’ve contributed to process improvements in your previous roles. This will demonstrate your proactive and solution-focused approach, which is exactly what they’re looking for.