At a Glance
- Tasks: Lead a team to create unforgettable events at The Grand Hotel Birmingham.
- Company: Join a prestigious hotel known for its exceptional service and vibrant atmosphere.
- Benefits: Competitive salary, discounts on stays, meals, and extensive employee perks.
- Other info: Enjoy career development opportunities and a supportive team environment.
- Why this job: Make a real impact by turning enquiries into memorable experiences for clients.
- Qualifications: Experience in sales and events, with strong coaching and communication skills.
The predicted salary is between 31000 - 31000 £ per year.
Help lead a team to turn enquiries into unforgettable events at The Grand Hotel Birmingham. You will be responsible for driving meeting and event enquiries from initial enquiry through to conversion, qualifying leads, creating tailored proposals, and converting business. You’ll liaise closely with clients and internal stakeholders to ensure details are accurate, deadlines are met, and handovers to operations are seamless, contributing to the hotel’s commercial targets and budgets.
What the role involves:
- Lead the conversion of meeting and event enquiries, managing high‑value and high‑profile bookings from enquiry to handover.
- Support the day‑to‑day operation of the Conference & Events Sales team, ensuring enquiries are managed effectively and in line with the hotel’s commercial strategy.
- Coach and mentor Conference & Events Sales Coordinators to deliver exceptional standards in selling, service, proposals and client communication.
- Manage enquiry distribution, diary management and rates to optimise revenue and maximise conversion.
- Build strong client and internal relationships to ensure seamless delivery and memorable events.
What you can bring to the role:
- Experience working in a Sales & Events office team and a fast‑paced environment.
- The ability to coach, motivate and develop others in the team.
- Excellent selling and negotiation skills, with a passion for driving conversion.
- Organisation and attention to detail with experience of Opera or similar system.
- A warm, confident communication style with a genuine focus on guest experience.
Pay & Benefits:
- £31,000 per annum plus target‑based financial incentives to help your earning potential.
- Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family.
- Get 50% off food and drinks when you dine at Isaacs or Madeleine, or at any De Vere location.
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- Earn extra cash through our employee referral scheme.
- Free, freshly cooked meals from our chefs, available twice a day across service periods.
- Employee Assistance Programme providing 24/7 health and wellbeing support, including free counselling.
- An annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long‑service milestones.
- An extra paid day off for your birthday, along with a £20 love-to-shop voucher.
- Inclusive multifaith prayer room accessible any time for all team members.
- Wagestream financial wellbeing platform, granting you instant access to your pay when you need it.
- Career development opportunities and apprenticeship programmes.
- Regular team appreciation events and monthly recognition programmes, including access to nationally recognised, funded apprenticeship programmes.
- 31 days holiday each year (increasing annually up to 33 days).
- Company Life Assurance scheme, ensuring financial security for your loved ones.
Location: Colmore Row, Birmingham, B3 2FE
Senior Conference & Events Sales Coordinator employer: Career Choices Dewis Gyrfa Ltd
The Grand Hotel Birmingham is an exceptional employer that prioritises employee growth and well-being, offering a vibrant work culture where team members are encouraged to develop their skills through coaching and mentorship. With competitive pay, generous benefits including discounted stays, meals, and a focus on health and wellness support, employees enjoy a fulfilling work-life balance in a prestigious location. Join us to be part of a dynamic team dedicated to creating unforgettable events while enjoying numerous perks and career advancement opportunities.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Conference & Events Sales Coordinator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Career Choices Dewis Gyrfa Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Career Choices Dewis Gyrfa Ltd
Don't be shy about reaching out to Career Choices Dewis Gyrfa Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Conference & Events Sales Coordinator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Career Choices Dewis Gyrfa Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
