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- Tasks: Lead the IT Service Desk team and ensure top-notch service delivery.
- Company: A leading Facilities Management provider in the UK with a focus on excellence.
- Benefits: Competitive salary, hybrid working model, and various perks.
- Why this job: Join a dynamic team and drive exceptional IT service management.
- Qualifications: ITIL certification and strong leadership skills required.
- Other info: Great potential for career growth within the organisation.
The predicted salary is between 36000 - 60000 £ per year.
A leading Facilities Management provider in the UK seeks an experienced IT Service Manager to lead the IT Service Desk team and ensure exceptional service delivery. The role requires strong IT Service Management skills, proven leadership experience, and knowledge of ITIL processes.
The position offers a competitive salary, hybrid working model, and various benefits. Candidates must have ITIL certification and excellent communication abilities, alongside the potential for career growth within the organization.
IT Service Desk Lead — ITIL & Change Champion (Hybrid) in Salisbury employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Lead — ITIL & Change Champion (Hybrid) in Salisbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work in facilities management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your ITIL knowledge and leadership skills. We recommend practising common interview questions and scenarios related to service desk management to showcase your expertise.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing that IT Service Desk Lead position. We make it easy for you to showcase your skills and experience directly to the hiring team!
We think you need these skills to ace IT Service Desk Lead — ITIL & Change Champion (Hybrid) in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT Service Management skills and leadership experience. We want to see how your background aligns with the role of IT Service Desk Lead, so don’t be shy about showcasing your ITIL knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've delivered exceptional service and led teams in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL processes in your previous roles and how they can enhance service delivery. This will show that you're not just certified, but also experienced.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability as a leader and your fit for the role.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family to get comfortable discussing your experiences and ideas without stumbling.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company’s approach to IT service management or their future plans. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
