At a Glance
- Tasks: Support the ward by managing administrative tasks and ensuring a welcoming environment for patients.
- Company: Join the Northern Care Alliance NHS Foundation Trust, dedicated to improving community health.
- Benefits: Enjoy competitive pay, flexible working hours, and generous annual leave.
- Other info: Be part of a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in patients' lives while developing your career in healthcare.
- Qualifications: Experience in customer relations and strong keyboard skills are essential.
The predicted salary is between 25272 - 25272 £ per year.
We are looking for an organised and approachable ward clerk to join our team. You'll be at the heart of the ward, helping things run smoothly and ensuring patients & visitors receive a professional and welcoming experience. If you enjoy a busy environment where no two days are the same then this role is for you.
You will provide general non-clinical advice, information and guidance of ancillary services directly to patients, relatives and carers. You will provide a wide range of administrative and clerical duties to the ward staff and respond to telephone enquiries from hospital staff, patients, GP practices and relatives efficiently and conscientiously.
You will need experience of dealing with the public / customer relations and keyboard skills. You will be responsible for the safe keeping and availability of all clinical records relating to patients and the smooth running of the ward front desk. You will liaise directly with Consultants for direct admissions from GP’s and book patients in to the DVT clinic as instructed by clinical staff. You will maintain patient flow on EPR for patient transfers and discharges in a timely manner.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values: care, appreciate and inspire to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team. We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore sending interview questions, to candidates, in advance for this vacancy. If you are invited for interview you will receive your interview questions in advance of your interview date.
Ward Clerk - Emergency Assessment Unit | Northern Care Alliance NHS Foundation Trust in Salford employer: Career Choices Dewis Gyrfa Ltd
At Northern Care Alliance NHS Foundation Trust, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in Salford. Our commitment to employee growth is reflected in our extensive training opportunities and flexible working arrangements, ensuring a healthy work-life balance. Join us to be part of a dedicated team that values care, appreciation, and inspiration, while enjoying a competitive benefits package and the chance to make a meaningful impact in the community.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ward Clerk - Emergency Assessment Unit | Northern Care Alliance NHS Foundation Trust in Salford
✨Tip Number 1
Get to know the Northern Care Alliance NHS Foundation Trust! Research their values and mission, and think about how your skills as a ward clerk can contribute to their goals. This will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! As a ward clerk, you'll be interacting with patients, relatives, and staff all day. Role-play common scenarios with a friend or family member to boost your confidence before the big day.
✨Tip Number 3
Don’t forget to showcase your organisational skills! Think of examples from your past experiences where you’ve successfully managed multiple tasks at once. This is key for a busy environment like the Emergency Assessment Unit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Northern Care Alliance. Good luck!
We think you need these skills to ace Ward Clerk - Emergency Assessment Unit | Northern Care Alliance NHS Foundation Trust in Salford
Some tips for your application 🫡
Show Your Organisational Skills:As a ward clerk, being organised is key! Make sure your application highlights any experience you have in managing tasks or keeping things running smoothly. We want to see how you can bring that skill to our team.
Be Approachable and Friendly:You'll be the first point of contact for patients and visitors, so let your personality shine through! Use your application to convey your friendly nature and ability to communicate effectively with a diverse range of people.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of ward clerk. Mention how your skills align with the job description and what makes you a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our careers website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Ward Clerk in the Emergency Assessment Unit. Familiarise yourself with the key tasks mentioned in the job description, such as managing patient records and liaising with consultants. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Common Interview Questions
Since you'll receive your interview questions in advance, take the time to prepare thoughtful responses. Think about your previous experience dealing with the public and how it relates to the role. Practising your answers will help you articulate your thoughts clearly during the interview.
✨Showcase Your Organisational Skills
As a Ward Clerk, being organised is crucial. Prepare examples from your past work where you've successfully managed multiple tasks or maintained order in a busy environment. Highlighting these skills will demonstrate that you can handle the demands of the role effectively.
✨Emphasise Your People Skills
This role requires a friendly and approachable attitude. Be ready to discuss how you've provided excellent customer service in the past. Share specific instances where you’ve helped patients or resolved issues, as this will illustrate your ability to create a welcoming atmosphere for patients and visitors.
