At a Glance
- Tasks: Support the ward by managing administrative tasks and ensuring a welcoming environment for patients.
- Company: Join the Northern Care Alliance NHS Foundation Trust, dedicated to improving community health.
- Benefits: Enjoy flexible hours, competitive pay, and generous annual leave for a balanced lifestyle.
- Other info: Be part of a supportive team with opportunities for career growth and personal development.
- Why this job: Make a real impact in healthcare while gaining valuable experience in a dynamic setting.
- Qualifications: Experience in customer relations and strong keyboard skills are essential.
The predicted salary is between 25272 - 25272 £ per year.
We are looking for an organised and approachable ward clerk to join our team. You'll be at the heart of the ward, helping things run smoothly and ensuring patients & visitors receive a professional and welcoming experience. If you enjoy a busy environment where no two days are the same then this role is for you.
You will provide general non-clinical advice, information and guidance of ancillary services directly to patients, relatives and carers. You will provide a wide range of administrative and clerical duties to the ward staff and respond to telephone enquiries from hospital staff, patients, GP practices and relatives efficiently and conscientiously.
You will need experience of dealing with the public / customer relations and keyboard skills. You will be responsible for the safe keeping and availability of all clinical records relating to patients and the smooth running of the ward front desk. You will liaise directly with Consultants for direct admissions from GP’s and book patients in to the DVT clinic as instructed by clinical staff. You will maintain patient flow on EPR for patient transfers and discharges in a timely manner.
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values: care, appreciate and inspire to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website.
We continually review our recruitment processes to ensure they are supporting us achieving an inclusive and representative team. We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore sending interview questions, to candidates, in advance for this vacancy. If you are invited for interview you will receive your interview questions in advance of your interview date.
Ward Clerk, Emergency Assessment: Flexible Hours & Impact in Salford employer: Career Choices Dewis Gyrfa Ltd
At Northern Care Alliance NHS Foundation Trust, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Salford. Our commitment to employee wellbeing is reflected in our flexible working opportunities, generous annual leave, and a focus on personal development, ensuring that you can thrive both professionally and personally. Join us to make a meaningful impact in healthcare while enjoying a fulfilling career with ample growth opportunities.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ward Clerk, Emergency Assessment: Flexible Hours & Impact in Salford
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Ward Clerk, especially in an Emergency Assessment Unit. This way, when you chat with potential employers, you can show off your knowledge and enthusiasm for the job.
✨Tip Number 2
Network like a pro! Reach out to current or former staff at the Northern Care Alliance NHS Foundation Trust. They can give you insider tips on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Practice makes perfect! Since the interview questions are sent in advance, take the time to prepare thoughtful responses. Practising with a friend or in front of a mirror can help you feel more confident and articulate during the actual interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and the trust, making it easier to tailor your approach.
We think you need these skills to ace Ward Clerk, Emergency Assessment: Flexible Hours & Impact in Salford
Some tips for your application 🫡
Show Your Organisational Skills:As a ward clerk, being organised is key! Make sure your application highlights any experience you have in managing tasks or keeping things running smoothly. We want to see how you can bring that skill to our team!
Be Approachable and Friendly:This role is all about providing a welcoming experience for patients and visitors. Use your application to showcase your customer service skills and any experience you've had dealing with the public. We love a friendly face!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of ward clerk. Mention how your skills align with the job description and what makes you a great fit for our team.
Apply Through Our Website:We encourage you to apply through our careers website. It’s the best way to ensure your application gets to us directly and allows you to explore more about the Northern Care Alliance and what we stand for!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Ward Clerk in the Emergency Assessment Unit. Familiarise yourself with the key tasks mentioned in the job description, such as managing patient records and liaising with consultants. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Prepare for Common Questions
Since you'll receive the interview questions in advance, take the time to craft thoughtful responses. Think about your previous experience dealing with the public and how it relates to the role. Use specific examples to illustrate your skills in customer relations and administrative duties.
✨Showcase Your Organisational Skills
As a Ward Clerk, being organised is crucial. Be ready to discuss how you manage multiple tasks efficiently. You might want to share a story about a time when you successfully handled a busy environment or resolved a challenging situation, highlighting your ability to keep things running smoothly.
✨Emphasise Your People Skills
This role requires a friendly and approachable attitude. During the interview, convey your passion for providing excellent service to patients and visitors. Share examples of how you've created a welcoming atmosphere in previous roles, as this aligns perfectly with the values of the Northern Care Alliance.
