Income Officer in Salford

Overview

Are you passionate about making a real difference in people’s lives? Do you have a knack for managing finances with precision and compassion? If so, we have the perfect role for you. Our vibrant property management team, Salford Property Link, dedicated to re‑housing homeless individuals and families, is on the lookout for a motivated and enthusiastic Income Officer to join our mission‑driven team.

Why Join Us?

• Impact Lives: Be a vital part of a compassionate team that transforms lives by providing safe and secure homes for those in need.
• Dynamic Work Environment: Thrive in a collaborative, supportive, and energetic workplace where every day is different and fulfilling.
• Career Growth: Enjoy opportunities for professional development and career advancement within a local authority that values your contributions.
• Community Focus: Work closely with a dedicated team committed to making a positive impact in the community.

Responsibilities

• Managing Rent Collections: Oversee the collection of rent payments, ensuring accuracy and timeliness while maintaining a supportive approach towards tenants.
• Tenant Support: Provide financial advice and support to tenants, helping them understand their rent obligations and assisting with any financial difficulties they may encounter.
• Debt Management: Proactively manage and reduce arrears through effective communication and tailored repayment plans.
• Reporting: Maintain detailed records and generate regular reports on income and arrears, offering insights to improve our processes.
• Collaboration: Work closely with housing officers and support staff to ensure a holistic approach to tenant well‑being.

Qualifications

• Financial Savvy: Strong numeracy skills and experience in financial management or accounting.
• Empathy and Communication: Excellent interpersonal skills, with the ability to communicate effectively and empathetically with diverse groups.
• Problem‑Solving: Proactive and resourceful, with a knack for resolving issues and finding creative solutions.
• Organizational Skills: Detail‑oriented and highly organized, with the ability to manage multiple tasks and deadlines.
• Passion for Social Impact: A genuine desire to contribute to a mission‑driven organization and make a positive difference in the community.

Benefits

• Competitive salary and benefits package
• Flexible working hours and hybrid working options
• Ongoing training and development opportunities
• Supportive and inclusive culture

We will not be accepting candidates who require a sponsorship for this position.