Customer Delivery Driver - Walkden Extra in Salford

Location: United Kingdom. Contract Type: Permanent. Hours: Full time. Pay: Competitive. Disability Confident: Yes. Closing Date: 26/04/2026.

Availability Window: Sun 18:00–22:00; Tue 09:00–19:00; Fri 07:00–23:00; Sat 19:00–23:00. The Customer Delivery Driver rate of pay starts from £13.35 per hour and increases to £14.56 for stores inside the M25. Additional payments may apply depending on location. It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week; if you’d like to work fewer hours (to a minimum of 12), there are opportunities for this too.

Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver from Lands End to John O’Groats. Our Delivery Drivers meet and talk to customers in their homes every day. This role is about more than just driving: it’s about helping others and delivering great service with a smile. It’s hands-on, physical and full of variety. No two shifts are the same, and customers look for help in many different ways. For most of the day you’ll feel like your own boss, delivering to customers, with a team of Managers and colleagues back at base for support when needed. Tesco offers flexibility, job stability and opportunities to change career direction, and everyone is welcome.

Responsibilities include:

• Delivering your part of the customer shopping trip and ensuring the van and trays are clean, tidy and organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as you see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van, checking the van for roadworthiness.
• Talking to customers about any changes to their order, including substitutions, offering refunds for items they are unhappy with.
• Taking care of products/deliveries as if they were your own.
• Explaining substitutions to customers so they are not charged more.
• Delivering within the customer’s time slot and calling the customer before arriving if early.
• Calling the store/centre if you are running 30 minutes or more late.
• Building relationships with colleagues to create team spirit and ensure the store is the best it can be for customers.
• Maintaining a warm and welcoming interaction with customers and colleagues, understanding customer needs and embracing change.
• Being energetic and driven to deliver beyond expectations and balance home and work.
• Sharing ideas with your Manager and colleagues on how to improve the store for customers.

Qualifications:

• A valid UK/EU/EEA Driving Licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
• Ability to build relationships with colleagues and provide excellent customer service.
• Flexibility to work the advertised availability windows.

What’s in it for you:

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Employee benefits include 10% off and 15% pay-day weekend discounts, with opportunities to save up to £2,000 a year with the Colleague Clubcard (additional card for family) and access to wellbeing services, life cover of five times your pay, and a pension with employer matching contributions up to 7.5%.
• Benefits to suit you include discounts, shares, cycle-to-work schemes, uniform, and networks for colleagues from diverse backgrounds.

Tesco has been recognised as one of Britain’s Top Employers again this year. We are the UK’s number one retailer and are committed to treating everyone with respect and providing equal opportunity. It’s our people who make the difference every day.

If you are successful in your application, your offer will be conditional upon providing your bank account details before your start date.