At a Glance
- Tasks: Handle calls, manage enquiries, and provide top-notch customer service.
- Company: Join a vibrant team at Your Office & PA in Runcorn.
- Benefits: Earn £12.75 per hour with flexible working hours.
- Other info: Dynamic, fast-paced environment with opportunities for growth.
- Why this job: Gain valuable experience while supporting diverse businesses this summer.
- Qualifications: Strong communication skills and previous customer service experience preferred.
The predicted salary is between 25000 - 25000 £ per year.
At Your Office & PA, we specialise in providing professional telephone answering, virtual reception, and PA services to ensure our customers never miss a business opportunity due to a missed call. We are proud to support businesses by delivering seamless, top-quality service with a personal touch.
This is a temporary part-time position offering a competitive salary and the opportunity to work in a friendly, fast-paced environment over the summer months. This role requires flexible working between 09:00 to 17:00 Monday to Friday, and candidates must be available to work from the last week of July through to the end of the second week of September, with no holidays or time off during this period.
About the Role
As a Telephone Receptionist, you will play a key role in ensuring exceptional customer service and representing the company in a professional manner at all times by:
- Professionally handling inbound calls for a variety of different companies.
- Accurately recording details and promptly relaying messages.
- Managing a diverse range of enquiries with efficiency and professionalism.
- Making outbound calls when required.
- Keeping up to date with new customers and information.
- Using and maintaining Your Office & PA’s database system.
- Completing any other duties and tasks requested in line with business needs.
What We’re Looking For
We are seeking highly motivated candidates who excel in communication and thrive in a dynamic setting. Key skills and attributes include:
- Experience: Handling inbound and outbound calls at a high call volume, with the ability to use own initiative.
- Professional telephone manner: A confident, polished and courteous approach to customer interactions.
- Attention to detail: Strong listening skills with the ability to accurately capture and relay information.
- Tech-savviness: Proficiency in computer use, including fast and accurate keyboard and typing skills.
- Adaptability: Comfort working in a high-energy environment with the ability to multitask and manage varied queries.
- A good level of spelling and grammar: Essential for accurate message recording and communication.
- Excellent time-keeping and attendance: A reliable and punctual approach to work.
- Proven customer service skills and experience: Previous roles in customer service, reception, or inbound call handling are highly desirable.
Why Join Us?
- A collaborative, supportive team environment.
- The chance to work with a wide range of businesses and industries.
- Flexible working hours between 09:00-17:00 (Monday to Friday), working hours to be discussed at the interview stage.
- Pay Rate: £12.75 per hour.
- Contract: To be discussed at the interview stage.
- Location: Runcorn, Cheshire, easily commutable from Widnes, Frodsham, Helsby, Preston Brook, Daresbury, and surrounding areas.
Who Should Apply?
If you have experience as a Telephone Receptionist, Virtual Receptionist, Inbound Call Handler, or Customer Service Advisor, we’d love to hear from you. This temporary part-time summer role is ideal for candidates looking to gain valuable experience in a fast-paced and supportive environment. Ready to make an impact this summer? Apply today and play an important role in supporting businesses across a wide range of industries.
Telephone Receptionist in Runcorn employer: Career Choices Dewis Gyrfa Ltd
At Your Office & PA, we pride ourselves on fostering a collaborative and supportive work culture that empowers our employees to thrive. As a Telephone Receptionist in Runcorn, you'll enjoy flexible working hours, competitive pay, and the opportunity to engage with diverse businesses, all while being part of a vibrant team dedicated to delivering exceptional service. This temporary role not only offers valuable experience but also allows you to contribute meaningfully to our clients' success during the busy summer months.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Receptionist in Runcorn
✨Tip Number 1
Get to know the company before your interview! Research their services and values so you can show how you fit into their team. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls, try role-playing with a friend or family member. This will help you feel more confident and polished when it comes to that professional telephone manner they’re looking for.
✨Tip Number 3
Be ready to showcase your multitasking abilities! Think of examples from your past experiences where you managed multiple tasks at once. This will demonstrate your adaptability in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Telephone Receptionist in Runcorn
Some tips for your application 🫡
Show Off Your Communication Skills:Since the role is all about handling calls, make sure your application highlights your communication skills. Use clear and concise language, and don’t forget to mention any relevant experience you have in customer service or call handling.
Be Professional Yet Personable:We want to see your professional side, but also your friendly personality! When writing your application, strike a balance between being formal and approachable. This will show us that you can represent our company well on the phone.
Attention to Detail is Key:Make sure your application is free from typos and grammatical errors. This role requires strong attention to detail, so we’ll be looking for that in your written application. Double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Your Office & PA. Understand their services, values, and the industries they support. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Telephone Etiquette
Since the role is all about handling calls, practice your telephone manner. Record yourself answering common customer queries or role-play with a friend. Focus on being clear, polite, and professional, as this will be crucial in making a great first impression.
✨Show Off Your Tech Skills
Brush up on your computer skills, especially typing and using databases. Be prepared to discuss any relevant software you've used in previous roles. If you can demonstrate your tech-savviness during the interview, it’ll give you an edge over other candidates.
✨Demonstrate Your Customer Service Experience
Think of specific examples from your past roles where you excelled in customer service. Be ready to share stories that highlight your ability to handle high call volumes, manage diverse enquiries, and maintain professionalism under pressure. This will showcase your suitability for the role.
