At a Glance
- Tasks: Lead and manage supported living services, ensuring high-quality care for adults with complex needs.
- Company: Isabella's Homes Limited, dedicated to empowering individuals through tailored support.
- Benefits: Competitive salary, career progression, ongoing training, and supportive management.
- Other info: Join a compassionate team focused on recovery and independence.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: 2+ years in senior roles within supported living or adult social care.
The predicted salary is between 30000 - 35000 £ per year.
Location: DY2 7DN
Pay: £30,000 to £35,000 per year
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 18/06/2026
About this job
Isabella's Homes Limited is seeking an experienced and motivated Service Manager to support and oversee our Supported Living services across the West Midlands. This is an exciting opportunity for a passionate leader who is committed to delivering high-quality, person-centred support to adults with complex mental health needs, learning disabilities, autism, and behaviours of concern. The successful candidate will work across multiple sites, supporting operational excellence, staff development, compliance, and positive outcomes for the individuals we support.
About the Role
The Service Manager will play a key leadership role in ensuring the smooth day-to-day running of supported living services across multiple locations. You will support teams to deliver safe, effective, and recovery-focused care while maintaining compliance with CQC standards and organisational policies. You will be responsible for promoting independence, dignity, choice, and inclusion for people with complex support needs.
Key Responsibilities
- Support the operational management of multiple supported living services across the West Midlands
- Lead, supervise, and motivate Team Leaders and Support Workers
- Ensure high standards of person-centred care and support are consistently delivered
- Monitor compliance with CQC regulations, safeguarding procedures, and company policies
- Conduct audits, spot checks, supervisions, and service reviews
- Support care planning, risk assessments, and positive behaviour support strategies
- Assist with incident management, investigations, and safeguarding concerns
- Maintain staffing levels, rota management, and recruitment support
- Promote a positive culture focused on recovery, independence, and outcomes
- Build effective relationships with families, professionals, commissioners, and external agencies
- Support service development and continuous quality improvement
Essential Experience & Skills
- Minimum 2 years’ experience in a senior role within Supported Living, Residential Care, or Adult Social Care
- Experience supporting adults with: Complex Mental Health, Learning Disabilities, Autism, Behaviours that challenge
- Strong understanding of: CQC regulations, Safeguarding, Medication management, Risk management, Positive Behaviour Support (PBS)
- Experience leading teams across multiple services or dispersed sites
- Excellent communication, leadership, and organisational skills
- Ability to work independently and manage competing priorities
- Full UK driving licence and access to a vehicle or willingness to commute
Qualifications
- Essential: Level 3 Diploma in Health & Social Care (or equivalent)
- Desirable: Level 5 Diploma in Leadership for Health & Social Care or working towards PBS, Autism, or Mental Health specialist training, Medication administration competency, Train the Trainer qualifications
What We Offer
- Competitive salary package
- Career progression opportunities
- Ongoing training and professional development
- Supportive management structure
- Pension contribution
- Mileage/travel expenses
- Annual leave entitlement
- Opportunity to make a real difference within growing services
About Isabella’s Homes Limited
At Isabella's Homes Limited, we are committed to empowering people to live fulfilling and independent lives through high-quality supported living services tailored to individual needs. We pride ourselves on delivering compassionate, recovery-focused care while supporting our teams to grow, develop, and succeed.
Service Manager – Supported Living Services in Rottingdean employer: Career Choices Dewis Gyrfa Ltd
Isabella's Homes Limited is an exceptional employer dedicated to fostering a supportive and empowering work environment for its staff. With a focus on professional development, competitive salaries, and a commitment to high-quality care, employees are encouraged to grow within their roles while making a meaningful impact in the lives of individuals with complex needs across the West Midlands. Join us to be part of a compassionate team that values independence, dignity, and inclusion.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager – Supported Living Services in Rottingdean
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Isabella's Homes Limited and understanding their values. Think about how your experience aligns with their mission of delivering high-quality, person-centred support. Show them you're not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and compliance in supported living services. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Isabella's Homes Limited.
We think you need these skills to ace Service Manager – Supported Living Services in Rottingdean
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in supported living and how it aligns with our mission at Isabella's Homes Limited. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills:As a Service Manager, you'll be leading teams across multiple sites. Use your application to demonstrate your leadership experience and how you've motivated teams in the past. We love seeing examples of how you've made a positive impact!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all relevant information without going off on a tangent!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Service Manager. Brush up on CQC regulations, safeguarding procedures, and person-centred care principles. Being able to discuss these topics confidently will show that you’re serious about the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you’ve successfully led teams or managed multiple services. Highlight how you motivated staff and ensured high standards of care. This will demonstrate your capability to handle the responsibilities of the position.
✨Be Person-Centred
Since the role focuses on supporting individuals with complex needs, be ready to discuss how you promote independence and dignity for those you support. Share specific strategies you’ve used in the past to enhance the quality of life for service users.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and future service developments. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values and career goals.
