At a Glance
- Tasks: Support inpatient services with essential administrative tasks and be the first point of contact for patients.
- Company: Join Tameside and Glossop Integrated Care NHS Foundation Trust, a vital part of the community.
- Benefits: Enjoy flexible working, generous leave, NHS pension, and health perks like gym discounts.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and the ability to multitask in a dynamic setting.
The predicted salary is between 23615 - 25674 £ per year.
Employer: Tameside and Glossop Integrated Care NHS Foundation Trust
Location: Ashton Under Lyne, OL6 9RW
Contract Type: Permanent
Hours: Full time, 37.5 hours per week, Monday to Friday 8:00am – 4:00pm (flexible to cover variable shifts, including bank holidays)
About this job
Rotational Ward Clerk Band 2 – 37.5 hours per week. The role provides essential cover for administrative positions supporting inpatient services across Tameside Hospital, including patient wards, Same Day Emergency Care and Early Pregnancy patient receptions, and general and specialist administration. The post holder will act as the first point of contact for patients, relatives and staff on wards, providing a comprehensive ward reception and administration service.
Key Responsibilities:
- Serve as first point of contact for patients, relatives, and staff on wards.
- Accurately update and maintain patient records in Lorenzo EPR.
- Support communication and engagement with patients and relatives.
- Provide timely and accurate documentation for admissions.
- Work flexibly across variable shift patterns (7:00am–9:00pm) including bank holidays.
Qualifications & Skills:
- Excellent interpersonal and customer‑care skills.
- Strong organisational and communication abilities.
- Capacity to work both independently and as part of a team.
- Ability to handle multiple priorities and adapt to changing workloads.
Benefits:
- Flexible working arrangements.
- 27–33 days annual leave plus bank holidays.
- Sick pay and a comprehensive NHS Pension Scheme.
- Free eye tests and health checks.
- Gym discount, free bicycle loan scheme, salary sacrifice car scheme.
- Support for stress, bereavement, relationships, finance and more.
Equality & Diversity: We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. We particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ & Disabled people.
Rotational Ward Clerk | Tameside and Glossop Integrated Care NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
Tameside and Glossop Integrated Care NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working arrangements, generous annual leave, and a comprehensive benefits package including an NHS Pension Scheme, staff can thrive in a fulfilling environment while making a meaningful impact on patient care in Ashton Under Lyne.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Rotational Ward Clerk | Tameside and Glossop Integrated Care NHS Foundation Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Tameside and Glossop Integrated Care NHS Foundation Trust on LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to ward clerk duties. We can help you with mock interviews to boost your confidence and ensure you shine when it’s your turn to impress!
✨Tip Number 3
Show off your organisational skills! During the interview, share specific examples of how you've managed multiple priorities in past roles. This will demonstrate that you’re ready to handle the fast-paced environment of a ward clerk.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you along the way.
We think you need these skills to ace Rotational Ward Clerk | Tameside and Glossop Integrated Care NHS Foundation Trust
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Rotational Ward Clerk role. Highlight your relevant experience in administration and customer care, as well as any specific skills that match the job description.
Show Off Your Interpersonal Skills:Since this role involves being the first point of contact for patients and staff, it’s crucial to showcase your excellent interpersonal skills. Use examples from past experiences where you’ve successfully communicated or resolved issues.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and ensure your key achievements stand out. We want to see your strengths without wading through unnecessary fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role there.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Rotational Ward Clerk. Familiarise yourself with the key tasks like managing patient records in Lorenzo EPR and being the first point of contact for patients and staff. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Interpersonal Skills
Since this role requires excellent customer care and communication skills, be prepared to share examples from your past experiences where you've successfully interacted with patients or handled difficult situations. Highlighting your ability to engage with people will demonstrate that you’re a great fit for the team.
✨Demonstrate Flexibility and Organisation
The job involves working flexible hours and managing multiple priorities. Be ready to discuss how you've adapted to changing workloads in previous roles. You could mention specific instances where you successfully juggled various tasks while maintaining high standards of work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job but also in how you can grow and contribute to the organisation.
