At a Glance
- Tasks: Welcome visitors and manage reception services at Trust HQ.
- Company: Join the Pennine Care NHS Foundation Trust, a supportive healthcare environment.
- Benefits: Generous leave, flexible hours, professional development, and staff discounts.
- Other info: Great opportunity for career growth and involvement in health improvement activities.
- Why this job: Be part of a team that makes a real difference in people's lives.
- Qualifications: Strong IT, communication skills, and attention to detail required.
The predicted salary is between 23615 - 25674 € per year.
An exciting opportunity has arisen for motivated and enthusiastic individuals to join the Reception Team at Trust HQ as a Receptionist/Front of House. As part of the team, you will be providing a welcoming environment for visitors and guests to Pennine Care’s Trust HQ, ensuring they are directed to the appropriate venue and provide them with the correct information.
Schedule
The position is 14.5 hours per week: Wednesday 8:30 am–4:30 pm (7.5 hours), Thursday and Friday 1:00 pm–4:30 pm (3.5 hours each). You will join an existing team of three staff members who provide a flexible rota throughout the week. The reception is open Monday–Friday 8:00 am–6:00 pm, and you are expected to work as part of a team to cover leave or any other absence to ensure the smooth running of the service.
Responsibilities
- Responsibility for the provision of professional and effective reception services for approximately 300 staff in Trust Headquarters.
- Responsibility for the Trust reception area including switchboard, dealing with telephone calls and taking messages when appropriate.
- Supervising and coordinating reception services, ensuring all duties are undertaken and completed promptly and efficiently.
- Dealing with initial reception of personal callers to the Trust Headquarters, respecting confidentiality, particularly with visitors to the Counselling Service.
- Maintaining the visitors’ register.
- Responsible for ensuring the itinerary of meetings is displayed accurately to assist visitors and staff to identify their meeting location.
- In order to comply with fire regulations, ensuring the door entry computer records system is up to date, issuing and registering security fobs to the Trust Headquarters staff.
- Ensure kitchen areas and meeting rooms are clean and tidy at all times.
- Order and oversee the provision of external catering arrangements for functions/meetings at Trust HQ.
- Distribution of beverages/catering for functions/meetings at Trust HQ.
- Monitor and restock beverage supplies for meeting rooms at Trust HQ.
Qualifications
You should have excellent IT, communication and administration skills, be well organised with a meticulous approach to work and keen attention to detail. You will be proactive and able to manage your own working time effectively. You must have a comprehensive working knowledge of Microsoft Office packages. High standards of professionalism and a desire to learn will be essential.
Benefits
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance.
- Access to Continued Professional Development.
- Involvement in improvement and research activities.
- Health and Wellbeing activities and access to an excellent staff wellbeing service.
- Access to staff discounts across retail, leisure and travel.
Receptionist / Housekeeper | Pennine Care NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
Pennine Care NHS Foundation Trust is an exceptional employer that prioritises the well-being and professional growth of its staff. With a supportive work culture, flexible working opportunities, and generous annual leave, employees are encouraged to maintain a healthy work/life balance while engaging in continued professional development. Located in a vibrant community, the Trust offers unique advantages such as access to health and wellbeing activities, making it a rewarding place for those seeking meaningful employment in the healthcare sector.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Housekeeper | Pennine Care NHS Foundation Trust
✨Tip Number 1
Get to know the company! Research Pennine Care NHS Foundation Trust and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to reception and housekeeping roles. Think about how your skills align with the responsibilities listed in the job description, and be ready to share examples from your past experiences.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Make sure you present yourself professionally and appropriately for the interview to reflect the high standards expected at Pennine Care.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great way to reiterate your interest and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist / Housekeeper | Pennine Care NHS Foundation Trust
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Receptionist/Housekeeper. We want to see how you can bring a welcoming vibe to our Trust HQ!
Show Off Your Communication Skills:Since this role involves interacting with visitors and staff, it’s crucial to showcase your excellent communication abilities. Use clear and friendly language in your application to reflect how you’d engage with people at the reception.
Highlight Your Organisational Skills:Being organised is key for this position. Share examples of how you've managed tasks or coordinated activities in the past. We love seeing candidates who can juggle multiple responsibilities with ease!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Pennine Care.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Housekeeper at Pennine Care NHS Foundation Trust. Familiarise yourself with their reception services, visitor management, and the importance of confidentiality, especially regarding sensitive areas like the Counselling Service.
✨Showcase Your Communication Skills
As a front-of-house role, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles, whether it’s handling phone calls, greeting visitors, or coordinating with team members. Practice clear and confident responses to common interview questions.
✨Demonstrate Your Organisational Skills
Highlight your ability to manage multiple tasks efficiently. Think of specific instances where you’ve successfully organised schedules, maintained records, or ensured a tidy environment. This will show that you can handle the dynamic nature of the reception area.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they handle busy periods at the reception. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
