At a Glance
- Tasks: Provide reception and administrative support in a busy healthcare environment.
- Company: Join the Manchester University NHS Foundation Trust, a leader in healthcare services.
- Benefits: Gain valuable experience, develop communication skills, and work in a supportive team.
- Other info: Flexible working hours and opportunities for personal growth in the healthcare sector.
- Why this job: Make a difference in people's lives while working in a dynamic and rewarding role.
- Qualifications: Strong communication skills and ability to work under pressure are essential.
The predicted salary is between 29970 - 36483 € per year.
We are looking for a highly motivated and enthusiastic reception/clerical officer to provide reception and administrative support to a busy Sexual Health and Contraception Service for 37.5 hours per week. Excellent communication skills and the ability to work calmly under pressure, using initiative to prioritise work to meet deadlines are required.
Key Responsibilities
- Greet all visitors in the reception area, ascertain their requirements and respond appropriately.
- Clarify patient demographics for every contact (face‑to‑face and telephone) and ensure systems are updated regularly.
- Enter clinic attendances and outcomes onto INFORM within the identified time scales and to the required standards.
- Book appointments, update attendances and action referrals.
- Maintain the reception waiting area in an orderly state at all times.
- Answer telephone calls courteously and politely, direct enquiries appropriately, take messages, and liaise with other departments.
- Arrange and respond to transport‑Interpreter requests as directed.
- Maintain confidentiality, safety and security of the reception area and report any adverse matters to senior staff.
- Work flexibly across the service as required.
Receptionist/Clerical Officer | Manchester University NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
At Manchester University NHS Foundation Trust, we pride ourselves on being an exceptional employer that values the contributions of our staff. Our work culture fosters collaboration and support, providing ample opportunities for professional growth within the healthcare sector. With a commitment to employee well-being and a focus on delivering high-quality patient care, working with us means being part of a dedicated team in a vibrant city known for its rich cultural heritage and community spirit.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Clerical Officer | Manchester University NHS Foundation Trust
✨Tip Number 1
First things first, make sure you research the Manchester University NHS Foundation Trust. Knowing their values and mission will help you tailor your approach during interviews. We want to show them that you're not just any candidate, but the right fit for their team!
✨Tip Number 2
Practice your communication skills! As a receptionist/clerical officer, you'll need to greet visitors and handle calls with ease. We suggest role-playing common scenarios with a friend or family member to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Be ready to showcase your organisational skills. During interviews, be prepared to discuss how you prioritise tasks and manage your time effectively. We all know that working in a busy environment can be challenging, so having examples of how you've handled pressure will definitely impress!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for enthusiastic candidates who are eager to join our team and make a difference in the community.
We think you need these skills to ace Receptionist/Clerical Officer | Manchester University NHS Foundation Trust
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about joining our team and contributing to the Sexual Health and Contraception Service.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with what we're looking for, so don’t hold back on showcasing your communication skills and ability to work under pressure.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure you answer any questions directly and avoid unnecessary fluff. This will help us see your qualifications quickly!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Clerical Officer. Familiarise yourself with the key tasks like greeting visitors, managing appointments, and maintaining confidentiality. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve handled difficult situations or provided exceptional customer service. This will showcase your ability to remain calm under pressure.
✨Demonstrate Your Organisational Skills
Being organised is key in a busy environment like a Sexual Health and Contraception Service. Bring up specific instances where you successfully prioritised tasks or managed multiple responsibilities. This will show that you can handle the demands of the job and keep everything running smoothly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
