At a Glance
- Tasks: Support patients and staff by managing appointments and handling enquiries with care.
- Company: Join the University Hospitals Bristol and Weston NHS Foundation Trust, a leader in healthcare.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional growth.
- Other info: Be part of a diverse team committed to safeguarding and promoting welfare.
- Why this job: Make a difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: Strong communication skills and a caring attitude towards patients and visitors.
The predicted salary is between 23970 - 25674 € per year.
Responsibilities
- To liaise with wards, clinical staff, GPs and Trust support staff in person, via telephone and email as and when necessary.
- To show a caring and professional approach towards patients and visitors when carrying out reception and appointment duties.
- Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate.
- Attend patients on arrival, make clinical staff aware if needed, verify patient details and update records as required, handle enquiries face‑to‑face and over the phone, book appointments and perform any other clerical duties required within this role.
UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce, we aim to recruit and retain a workforce that represents the rich diversity of the local population at all levels.
Receptionist/Admin Clerk | University Hospitals Bristol and Weston NHS Foundation Trust employer: Career Choices Dewis Gyrfa Ltd
University Hospitals Bristol and Weston NHS Foundation Trust is an exceptional employer that prioritises the well-being of its staff and patients alike. With a strong commitment to diversity and inclusion, the Trust fosters a supportive work culture where employees can thrive and develop their skills in a meaningful healthcare environment. Located in a vibrant community, the Trust offers numerous opportunities for professional growth and a chance to make a real difference in the lives of those it serves.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Admin Clerk | University Hospitals Bristol and Weston NHS Foundation Trust
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities listed in the job description. This way, when you get the chance to chat with someone from the Trust, you can show off your knowledge and enthusiasm for the position.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of University Hospitals Bristol and Weston NHS Foundation Trust on LinkedIn. Ask them about their experiences and any tips they might have for landing the receptionist/admin clerk role.
✨Tip Number 3
Practice makes perfect! Prepare for potential interview questions by role-playing with a friend. Focus on scenarios that involve patient interaction and problem-solving, as these are key aspects of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the UHBW team. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Receptionist/Admin Clerk | University Hospitals Bristol and Weston NHS Foundation Trust
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the responsibilities listed in the job description. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express why you’re passionate about the role and how you can contribute to our team. We love seeing a bit of personality, so let us know what makes you tick.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be liaising with various staff and patients. Make it easy for us to see your qualifications!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Admin Clerk. Familiarise yourself with the key tasks like liaising with clinical staff and handling patient queries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with patients and staff, be prepared to demonstrate your communication skills. Think of examples where you've effectively handled enquiries or resolved issues. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Emphasise Your Caring Approach
The job requires a caring and professional attitude towards patients and visitors. Be ready to discuss how you’ve shown empathy in previous roles. Share specific instances where you went above and beyond to assist someone, as this will resonate well with the Trust's values.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they support their staff. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
