At a Glance
- Tasks: Welcome guests with a smile and assist them throughout their stay.
- Company: Join the friendly team at Premier Inn in Whitehaven.
- Benefits: Enjoy discounts, a pension scheme, and complimentary breakfast.
- Other info: Flexible hours with clear career progression opportunities.
- Why this job: Make a real impact on guests' experiences while developing your career.
- Qualifications: Passion for customer service and a friendly personality.
The predicted salary is between 24960 - 27000 £ per year.
Come and be a Reception Team Member at Premier Inn in Whitehaven. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests and help them rest easy from the moment you check them in.
Responsibilities:
- Greet guests with a warm smile and facilitate their check-in process.
- Collaborate with the housekeeping team to ensure rooms are ready and perfect.
- Maintain accurate front desk administration using our simple system.
- Assist guests with any inquiries or needs during their stay.
- Represent Premier Inn and Whitbread with professionalism and hospitality.
Job Details:
- Hours: 16 hours per week.
- Location: Howgate, Whitehaven, CA28 6PL.
Why you’ll love it here:
- Training and support: Warm welcome and simple administration system to make your job easier from the start and opportunities for a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save-as-you-earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Breakfast on us: Enjoy a complimentary Premier Inn breakfast for two when you join us.
Join our team at Premier Inn Whitehaven as a Reception Team Member and use your passion for customer service to its full potential.
Reception Team Member employer: Career Choices Dewis Gyrfa Ltd
At Premier Inn Whitehaven, we pride ourselves on fostering a supportive and friendly work environment where every team member is valued. With comprehensive training, clear career progression opportunities, and a range of fantastic benefits including generous discounts and a complimentary breakfast, we ensure our Reception Team Members feel appreciated and motivated to deliver exceptional service to our guests.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Career Choices Dewis Gyrfa Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Career Choices Dewis Gyrfa Ltd and let us see your personality shine through!
We think you need these skills to ace Reception Team Member
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Career Choices Dewis Gyrfa Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Career Choices Dewis Gyrfa Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Career Choices Dewis Gyrfa Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Career Choices Dewis Gyrfa Ltd will surely appreciate.
