At a Glance
- Tasks: Manage the reception area and create memorable experiences for guests.
- Company: Join the UK's top-rated workplace, as voted by our team members.
- Benefits: Competitive salary, free meals, personal development, and travel discounts.
- Other info: Enjoy 28 days holiday, modern workspaces, and excellent career growth opportunities.
- Why this job: Be part of a friendly team and make a real difference in guest experiences.
- Qualifications: Experience in hospitality and strong leadership skills are preferred.
The predicted salary is between 30768 - 30768 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s 1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS.
Responsibilities:
- You will join the Front Office team, managing the reception area of the hotel.
- You will enjoy creating memorable experiences for our guests, ensuring the warmest welcome and demonstrating exceptional levels of customer service.
Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you.
Qualifications:
- Ideally you will have experience in a full-service hotel or prior experience as a Reception Manager.
- You will have leadership skills and excellent rapport with customers.
Benefits:
- Salary of £30,768.16 per annum plus quarterly incentive scheme based on meeting Front Office targets.
- Free and healthy meals when on duty.
- Personal development programmes designed to support you at every step of your career.
- A chance to make a difference through our Corporate Responsibility programmes.
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets).
- Team Member Referral Program.
- High street discounts with Perks at Work.
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days).
- Discounted dental and health cover.
- Guest Experience Day after successfully passing probation.
- Modern and inclusive Team Member’s areas.
Reception Manager employer: Career Choices Dewis Gyrfa Ltd
Join a vibrant team at the UK’s top-rated workplace, where your role as Reception Manager will allow you to create unforgettable experiences for our guests. With competitive salaries, generous holiday allowances, and a strong focus on personal development, we foster a supportive and inclusive work culture that prioritises employee growth and well-being. Enjoy unique benefits like discounted hotel stays and a chance to contribute to meaningful Corporate Responsibility initiatives, making this an exceptional place to build your career.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Reception Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your leadership skills and customer service experience, as these are key for the role. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional for your interviews. It shows that you’re serious about the role and ready to represent the hotel’s values.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your enthusiasm for creating memorable guest experiences right from the start.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and positive nature shine through. We want to see the real you, so don’t be afraid to express your passion for customer service and teamwork!
Tailor Your Experience:Make sure to highlight any relevant experience you have in a full-service hotel or as a Reception Manager. We love seeing how your background aligns with our values and the role, so be specific about your achievements!
Keep It Professional Yet Approachable:While we appreciate a casual tone, remember to maintain professionalism in your application. Use clear language and structure your thoughts well, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this fantastic opportunity!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Company
Before your interview, take some time to research the hotel and its values. Understanding what makes it the UK’s 1 Great Place to Work will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Reception Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. This will demonstrate your ability to create memorable experiences and handle any challenges that may arise.
✨Demonstrate Leadership Qualities
Think about times when you've led a team or managed a situation effectively. Be ready to discuss your leadership style and how you motivate others. This will reassure them that you can manage the reception area and inspire your team.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about their approach to guest experience or how they support personal development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
